Heather Blobaum
Bentonville,AR
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating a positive shopping experience and optimizing store performance.
Overview
6
6
years of professional experience
Work History
Store Manager
Palm Beach Tan
06.2023 - Current
- Managed daily store operations, ensuring optimal staff performance and customer satisfaction.
- Trained and supervised team members on effective sales techniques and product knowledge.
- Implemented promotional strategies to enhance product visibility and drive sales growth.
- Maintained inventory accuracy through regular stock audits and replenishment processes.
- Managed inventory control, cash control, and store opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Store Associate
Trinkets
06.2021 - 05.2023
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Operated point-of-sale system efficiently for accurate transactions.
- Maintained cleanliness of sales floor and work areas to meet health and safety regulations.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Store Associate
Salon Brands
05.2019 - 05.2021
- Stocked shelves and organized merchandise to maintain store presentation standards.
- Monitored inventory levels, reporting discrepancies to management for timely restocking.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
Education
Joplin High School
Joplin, MOSkills
- Customer service
- Outstanding communication skills
- Multitasking and organization
- Team leadership and coaching
- Friendly and positive
- Store operations
- Work Planning and Prioritization
- Culture development
Timeline
Store Manager
Palm Beach Tan
06.2023 - Current
Store Associate
Trinkets
06.2021 - 05.2023
Store Associate
Salon Brands
05.2019 - 05.2021
Joplin High School
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