Heather Block
Maple Grove,Minnesota
Summary
Highly motivated Physician Assistant possessing a solid foundation in diagnostic skills and clinical acumen, actively seeking new opportunities for professional growth. Rigorous academic training and extensive hands-on clinical experiences have cultivated a compassionate approach to healthcare, dedicated to patient-centered care. Recognized for empathy, precision, and a commitment to continuous learning, this candidate excels in solving complex clinical problems. As a self-starter and effective multitasker, this professional is prepared to significantly contribute to a dynamic healthcare team and enhance patient outcomes.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Avera McKennan Hospital & University Health Center
05.2021 - 03.2022
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Demonstrated adaptability under pressure while working in high-stress environments with unpredictable situations arising throughout each shift.
- Utilized advanced technical skills to operate specialized equipment such as EKG machines, glucose monitors, and oxygen therapy devices.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements to help optimize treatment planning and care delivery.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided emotional support to patients and families during challenging situations, fostering trust and positive relationships.
- Collaborated with other healthcare professionals in the emergency department to ensure seamless coordination of care.
Patient Care Technician, Medical Surgical
Avera Sacred Heart Hospital
03.2019 - 06.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Reduced stress for patients and families through effective communication and empathetic support.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in face paced healthcare setting.
Emergency Medical Technician
Grant-Roberts Ambulance Service
05.2018 - 05.2019
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted thorough assessments of patient conditions, utilizing critical thinking skills to determine optimal courses of action.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Grocery Courtesy/Checker/Grocery Stocker
Hy-Vee Foods
12.2015 - 05.2017
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Collaborated with team members to streamline workflow and improve overall store efficiency.
- Aided in training new employees, sharing best practices for efficient job performance.
Education
Master of Science - Physician Assistant
Augsburg College
Minneapolis, MN08.2024
Bachelor of Science - Biology
University of South Dakota
Vermillion, SD05.2021
Skills
- Professional Bedside Manner
- Medical History Taking
- Physical examination
- Electronic Medical Records
- Diagnostic Reasoning
- Treatment Planning
- Educating patients
- Direct Patient Care
- Performing procedures
Timeline
Patient Care Technician
Avera McKennan Hospital & University Health Center
05.2021 - 03.2022
Patient Care Technician, Medical Surgical
Avera Sacred Heart Hospital
03.2019 - 06.2021
Emergency Medical Technician
Grant-Roberts Ambulance Service
05.2018 - 05.2019
Grocery Courtesy/Checker/Grocery Stocker
Hy-Vee Foods
12.2015 - 05.2017
Master of Science - Physician Assistant
Augsburg College
Bachelor of Science - Biology
University of South Dakota
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