Heather Bounds
LaGrange,KY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Compliance Director
GetWell Recovery
Louisville, Ky
11.2021 - 03.2024
- Oversaw internal and external registration as well as training audits.
- Reduced regulatory risk exposure by conducting in-depth risk assessments and audits.
- Implemented robust monitoring systems for detecting potential violations, leading to swift remediation efforts.
- Leveraged data analytics capabilities to identify trends in non-compliant activities, enabling targeted corrective actions.
- Increased operational efficiency with the adoption of automated compliance management tools.
Team Leader
Center For Behavioral Health
Louisville, Ky
08.2014 - 08.2019
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Counselor
Center For Behavioral Health
Louisville, KY
09.2012 - 08.2014
- Managed a caseload of 40 patients.
- Provided individual and group counseling pertaining to substance use.
- Completed Assessments and treatment plans.
- Assisted patients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Educated patient on available community resources, fostering a sense of empowerment and selfsufficiency.
- Guided patients in developing skills and strategies for dealing with problems.
Education
Bachelor of Science - Human Services
University of The Cumberlands
Williamsburg, KY06.2010
Skills
- Ethical Leadership
- Team Management
- Compliance Monitoring
- Audit management
Timeline
Compliance Director
GetWell Recovery
11.2021 - 03.2024
Team Leader
Center For Behavioral Health
08.2014 - 08.2019
Counselor
Center For Behavioral Health
09.2012 - 08.2014
Bachelor of Science - Human Services
University of The Cumberlands