Heather Bowen
SEATTLE,United States
Summary
Dynamic and detail-oriented professional with experience at QFC, excelling in customer service and food safety. Proven ability to enhance customer satisfaction through exceptional interactions and meticulous product presentation. Skilled in food preparation and adept at adapting to fast-paced environments, ensuring high-quality results and a positive shopping experience.
Overview
12
12
years of professional experience
Work History
Deli Service Clerk
QFC
Seattle, WA
09.2014 - 04.2025
- Generated repeat business through exceptional customer interactions, building rapport with regular patrons of the deli counter.
- Promoted a positive shopping experience with superior communication skills and friendly demeanor.
- Exhibited strong attention to detail when slicing meats, cheeses, and other products for optimal presentation.
- Enhanced customer satisfaction by providing efficient and courteous deli service.
Assembly Line Production Worker
QFC Commissary
South Park, WA
06.2014 - 09.2014
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Pharmacy Technician Externship
Walgreens Pharmacy
Ballard, WA
08.2013 - 10.2013
- Under the supervision of pharmacists; measured, counted and labeled prescriptions following standard procedures.
- Rotated and restocked medications on the wall.
- Filled automated medication dispensing machine according to Washington state laws.
Education
CPhT in Pharmacy Technology -
North Seattle Community College
Seattle, WAAssociate of Arts -
Highline Community College
Seattle, WASkills
- Food safety
- Sanitation practices
- Food preparation
- Product presentation
- Proper food handling
- Customer service
Timeline
Deli Service Clerk
QFC
09.2014 - 04.2025
Assembly Line Production Worker
QFC Commissary
06.2014 - 09.2014
Pharmacy Technician Externship
Walgreens Pharmacy
08.2013 - 10.2013
CPhT in Pharmacy Technology -
North Seattle Community College
Associate of Arts -
Highline Community College