Heather Bowman
Kansas City,MO
Summary
Driven professional with a strong background in sales, solution consulting, and technology. Proven ability to bridge the gap between complex technical offerings and customer needs. Delivering tailored solutions that drive business value and client success. Skilled in product demonstrations, and cross-functional collaboration and maintaining a strong relationship with clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner/Operator Supervisor
New Creations Salon
Kansas City, Missouri
05.2022 - Current
- Identified new opportunities for growth, expansion, and diversification.
- Ensured compliance with local, state, and federal regulations.
- Implemented quality assurance processes to ensure product excellence.
Solutions Consultant
Tnemec Company
Kansas City, Missouri
09.2022 - 02.2024
- Provided pre-sales technical support and product demonstrations.
- Conducted market research and identified customer requirements for solutions.
- Monitored system performance metrics to identify areas needing improvement or optimization.
Senior Sales Associate
Piso flooring company
Atlanta, Georgia
01.2018 - 04.2021
- Managed daily operations of a team of 8 sales associates.
- Developed relationships with key decision makers at target accounts.
- Developed personalized sales strategies based on customer needs, increasing client retention and repeat business.
- Resolved customer complaints promptly and professionally, boosting customer loyalty and brand reputation.
Education
Bachelor of Science - Technology Education
UMKC
Kansas City, MO09-2011
Associate of Arts -
MCC
Kansas City, MO05-2005
Skills
- Customer relationship management
- Sales strategy development
- Customer service
- Time management
- Customer relations
- CRM platforms
- Pipeline development
- Strong communication
Certification
- CompTIA
- A+
- CCNA
Timeline
Solutions Consultant
Tnemec Company
09.2022 - 02.2024
Owner/Operator Supervisor
New Creations Salon
05.2022 - Current
Senior Sales Associate
Piso flooring company
01.2018 - 04.2021
Bachelor of Science - Technology Education
UMKC
Associate of Arts -
MCC