Heather Kearney
Summary
Seasoned Owner/Operator with relevant experience in business management and operations. Possess skills in team leadership, strategic planning, and customer service. Known for driving operational growth and achieving business goals. Contributed to profitability and success of previous ventures through effective oversight and hands-on involvement.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Owner/Operator Supervisor
Heather Kearney Handi-maam Services
Naples, Florida
06.2000 - Current
- Managed daily operations of home services business for diverse clientele.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Coordinated supply procurement to ensure availability of essential tools and materials.
- Negotiated contracts with clients for products or services rendered by the company.
- Trained new employees on company policies, job duties, and performance expectations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Home Healthcare
Heather Kearney
Naples, FL
09.2013 - 12.2024
- Ensured compliance with all applicable laws, regulations, standards, and policies related to home healthcare service delivery.
- Planned and coordinated home healthcare services with other disciplines involved in the care of the patient.
- Assessed patient needs for additional resources such as home healthcare services or durable medical equipment.
- Collaborated with other healthcare professionals to ensure successful transition from hospital to home setting.
- Communicated effectively with physicians, nurses and other healthcare professionals regarding patient treatment plans.
- Collaborated with other healthcare professionals to develop treatment plans based on test results.
- Facilitated coordination between hospitals, nursing homes, rehabilitation centers, schools, courts, social service agencies and other healthcare providers involved in the care of the patient.
- Helped maintain a positive atmosphere in the healthcare setting.
- Crafted meals in clients' home kitchens in accordance with food health and safety regulations.
- Organized field trips for homebound students who could not attend classes in person due to medical or health reasons.
- Installed new water heaters and hot water tanks in residential homes.
Education
Some College (No Degree) - Business Management
Cornell Universiry
Naples, FLAutomotive Electrical Diagnostics
Lorenzo Walker Vocational School
Naples, FLEstero Higjh School
Estero, FLSkills
- Cost management
- Customer relationship management
- Contract negotiation
- Home healthcare services
Timeline
Home Healthcare
Heather Kearney
09.2013 - 12.2024
Owner/Operator Supervisor
Heather Kearney Handi-maam Services
06.2000 - Current
Some College (No Degree) - Business Management
Cornell Universiry
Automotive Electrical Diagnostics
Lorenzo Walker Vocational School
Estero Higjh School