Heather Boyd

• Salary: $74,748.00 annually
• Hours per week: 40
• Supervisor: Craig Holt (360) 481-2500

With over five years of payroll experience, I bring a strong understanding of Washington State payroll systems. I have demonstrated proficiency in payroll functions. I support the agency's fiscal responsibilities by ensuring accurate, timely, and ethical disbursement of state funds, in full compliance with federal and state payroll regulations. I continually apply analytical thinking to resolve payroll discrepancies, interpret policy, and uphold audit standards. I am committed to delivering service excellence and accuracy in every transaction, treating each paycheck with the same attention to detail I would expect for my own. My work directly supports the State of Washington's accountability to its employees and constituents, and aligns with the broader mission and values of public service.

• Salary: $5,400 per month
• Hours per week: 40
• Manager: Ian McClenic (360) 902-7478

When I started in this position, I was a Fiscal Analyst 2. In November 2023, I was reallocated to a Fiscal Analyst 3. As a payroll consultant, I have experience in the State Payroll system Human Resources Management System. Handled processing of employee payroll, leave, and benefits, including health and retirement. Managed employee transitions, such as hiring, transferring, and processing separations and retirements. Processed garnishments, overpayments, underpayments, overtime, time and leave entries, health premiums, retirement plan contributions, and completed financial reports to ensure payroll accuracy. A high degree of accuracy is my priority when performing my duties. Audited colleagues' work to uphold high standards of accuracy and compliance. I utilize my excellent customer service and interpersonal communication skills to work closely with supervisors and their direct reports to ensure they are paid correctly, and all their benefits needs are met. I am proficient with the Microsoft Office applications. My favorite things about working in payroll are, no two days are the same, and there is always something to do.

• Salary: $3,535 per month
• Hours per week: 40
• Manager: Mieke Pearson (360) 870-7597

• Coordinated with management to enhance operational oversight and streamline team processes.
• Executed batching of payments and applications for licenses received via mail and lockbox, posting payments and validating deposits to bank lockbox account while ensuring accuracy in revenue accounting systems through spreadsheet management in Excel.
• Keyed vital information in all revenue accounting systems for the Business and Profession Department and DRIVES. I am proficient in Microsoft Office Suite, especially Excel, using 10-key by touch for formulas, formatting and link sheets within workbooks.
• Drafted instructional letters to customers regarding incorrect payments, facilitating proper payment processing and enhancing customer experience.

• Salary: $2,912 per month
• Hours per week: 40
• Manager: Mieke Pearson (360) 870-7597

• Executed payment gathering, analysis, and reconciliation, ensuring accurate financial reporting and timely identification of discrepancies.
• Leveraged experience in Statewide financial systems, such as Drives, GenTax, POLARIS, and Revenue Validation.
• Regularly utilized Microsoft Suite and processed journal vouchers and cash receipt journal summaries.
• Clarified discrepancies related to Concealed Pistol Licenses with counties, developing corrective plans to address issues. Worked collaboratively with the Firearms program to resolve discrepancies with Semi Automatic Rifle licenses.

• Salary: $17.30 per hour
• Hours per week: 35-55
• Manager: Briana McIntyre (770)789-8945

• Duties: Packaged customer orders while adhering to safety standards and maintaining high quality and efficiency. Even though I don't interact with the customers, I pack with them always on my mind; my quality standards are very important to me. Upheld organized and tidy workstation to ensure safe working environment and meet productivity standards. Processed 'kickout' packages with quality defects by fixing issues and communicating frequent errors to management. This involves fixing the defect, and communicating with management about frequent quality errors.

• Salary: $10.50 per hour
• Hours per week: 15-25
• Supervisor: Joshua Jensen (360) 943-9955

• Sorted box contents and placed items in designated locations during truck process, contributing to efficient workflow for 3-4 trucks a week. There are 3-4 trucks a week. Engaged in fast-paced, team-oriented truck process, leveraging strengths in organization, attention to detail, and time management. I was also cross trained in Planogram, Sales Plans, and Revisions. Set displays, placed new products, organized existing products, and removed outdated items according to corporate guidelines. This was all done within the guidelines that were mapped out via the corporate offices. Working on the Plano Team allowed me to work on a project on my own and give life to a project that was created on paper.

• Salary: $12.50 per hour
• Hours per week: 30-40
• Supervisor: Steph Pagio steph@pagio.com

• Duties: Collaborated with the accounting manager to support daily financial operations.
• Processed vendor payments with high attention to detail using QuickBooks.
• Completed WebTE training and processed expense reports efficiently. I regularly used Microsoft Word, and Outlook for communicating with vendors, and my associates.

• Supervisor: Shea Giagnorio -011 (49) 09472-2479
• Developed engaging lesson plans and activities to support children's growth and learning.
• Provided child care for 40 to 60 hours weekly, ensuring a stable environment for children.
• Managed income based on varying number of children in care.

• Supervisor: Shirley Thornton -912-435-6779
• Salary: $1,400.00 per month
• Supported the Hawks Troop Medical Clinic by taking vitals, assisting with small medical procedures, communicating with patients, inputting patient information into the computer, and managing medical records.