Heather Breeden
Ocala,FL
Summary
Young professional with secretarial and legal skills looking to build a career in the legal field, in an environment beneficial for mutual growth and development. Currently, I have completed an associate's degree in paralegal studies, and I am pursuing a bachelor's degree in business.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Assistant Intern
Public Defenders Office, 5th Circuit
05.2021 - 05.2022
- Collaborated with 4+ attorneys and paralegals on cases, providing research and client briefing drafts.
- Scanned, converted, and organized records into electronic format with consistent naming convention.
- Conducted 15+ initial client interviews daily, gathering facts and preparing case summaries.
- Assessed case dockets to prepare and provide appropriate legal advice.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
Head Server
Beef 'O' Brady's
10.2017 - 03.2021
- Handled 55+ customer inquiries per day, providing exceptional customer service and detailed knowledge of information.
- Promoted Loyalty Reward Program, increasing sign-up rate by 33%.
- Exceeded sales volume targets by 27% by maintaining a welcoming, positive, and helpful demeanor with customers.
- Executed 100% of cash and credit transactions and ensured the totals matched the recorded receipt totals.
Receptionist
Urology Health Team
11.2015 - 09.2017
- Received 40+ calls per day and redirected them to the appropriate department.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Printed out, checked, and sent out 15+ pieces of mail per day.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
Education
Bachelor of Science - Business Administration And Management
College of Central Florida
Ocala, FL12.2024
Associate of Science - Paralegal Studies
College of Central Florida
Ocala, FL05.2021
Skills
- Attention to detail
- Organized
- Multitask
- Excellent communicator
- 55WPM
- Computer savvy tech
- Microsoft Office
- Multitasking
- Confidentiality
- Time Management
- Proofreading
- Legal Writing
- Document Review
- Contract Review
Certification
- Office Specialist
- Office Support
- Office Management
- Business Operations
- Business Specialist
Timeline
Legal Assistant Intern
Public Defenders Office, 5th Circuit
05.2021 - 05.2022
Head Server
Beef 'O' Brady's
10.2017 - 03.2021
Receptionist
Urology Health Team
11.2015 - 09.2017
Bachelor of Science - Business Administration And Management
College of Central Florida
Associate of Science - Paralegal Studies
College of Central Florida
- Office Specialist
- Office Support
- Office Management
- Business Operations
- Business Specialist
Similar Profiles
Ryan ValentinRyan Valentin
Legal Intern at Public Defenders Office Ninth Judicial CircuitLegal Intern at Public Defenders Office Ninth Judicial Circuit
Madelyn MayoMadelyn Mayo
Paralegal at Dublin Circuit Public Defenders OfficeParalegal at Dublin Circuit Public Defenders Office
Jennifer TiptonJennifer Tipton
Legal Assistant/Paralegal at Office of the State Attorney 5th Judicial CircuitLegal Assistant/Paralegal at Office of the State Attorney 5th Judicial Circuit