Heather Brown
Ripon,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proactive Area Leader accomplished in hiring, developing and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.
Overview
23
23
years of professional experience
Work History
Production Manager/Area Team Leader
Alliance Laundry Systems
Ripon, WI
04.2018 - Current
- Oversaw the performance of a production team, ensuring effective operation by guiding and supporting 6 salary direct reports and over 200 hourly team members
- Achieved continuous improvement in 5 essential metrics: HRD, Safety,
Quality, Delivery and Cost - Effectively budgeted and allocated resources for labor, tooling, materials and projects within the department.
- Successfully oversaw the implementation of a Line Rebalancing Project for Digital Work stacks, resulting in significant 1.4 million dollar labor cost reduction.
- Worked closely alongside Human Resource and Union teams to ensure accurate adherence to policies and procedures, resulting in continuous improvement of departmental culture.
- Achieved significant improvements in the Union Contract and Company Guide Book by working alongside Human Resources, Company, and Union Team.
- Worked closely alongside Human Resources to uphold and monitor policy enforcement.
- Mentored Group Leaders, enabling them to evolve into various positions like Area Leaders within the company.
- Actively supports and provides resources as Co-Chair on a Safety Action Team to achieve safety improvements.
Group Leader
Alliance Laundry Systems
Ripon, WI
07.2013 - 04.2018
- Supervised multiple departments to ensure that daily production was achieved.
- Managed 100+ Team members working schedules, vacation scheduling for the vacation year and daily requests.
- Worked closely with Human Resources and Union teams to ensure policies and procedures are being
- Lead teams of Team Leads and utilities in proper training of our team members, safety improvements, and completion of various departmental projects.
- Focus on improving core metrics such as delivery, quality and safety.
- Worked closely with supporting departments working through obstacles that could prevent production from staying on schedule.
- Headed the successful implementation and operation of a newly established third shift Dryer line, overseeing a large team
- Spearheaded the successful launch of a second shift FLW line, managing a team of over 30 unexperienced members.
Team Lead
Alliance Laundry Systems
Ripon, WI
06.2008 - 07.2013
- Maintained smooth operations despite daily absenteeism by accurately assigning utility coverage for each operation
- Ensured all team members had necessary parts and tools for safe and efficient performance of their tasks
- Consistently mitigated obstacles to maintain seamless production.
Team Member
Alliance Laundry Systems
Ripon, WI
03.2001 - 06.2008
- Ensured product movement out of work station within specified cycle time.
- Conducted thorough quality checks on completed units.
- Maintained a clean and organized working area, minimizing safety hazards.
Education
High School Diploma -
Markesan High School
Markesan, WI06-1997
Skills
- Material Planning
- Business Forecasting
- Production Planning
- Training Coordination
- Team Development
- Production Optimization
- Operations Management
- Staff Management
- Performance Evaluation
- Cross-Functional Collaboration
- Strategic Planning
- Workflow Optimization
- Data-driven
- Continuous improvements
- KPI Tracking
- Workforce training
- Strategic execution
- Strong leadership abilities
- Cross-Functional Teamwork
- Decision-Making
Timeline
Production Manager/Area Team Leader
Alliance Laundry Systems
04.2018 - Current
Group Leader
Alliance Laundry Systems
07.2013 - 04.2018
Team Lead
Alliance Laundry Systems
06.2008 - 07.2013
Team Member
Alliance Laundry Systems
03.2001 - 06.2008
High School Diploma -
Markesan High School
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