Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Heather Bruce

Holloway,OH

Summary

Hardworking and dependable Phlebotomy Technician with strong organizational skills eager to secure entry-level Phlebotomy position. Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Crew Member

Chipotle Mexican Grill
08.2023 - Current
  • Customer service
  • Prep work before open
  • Prepare customers orders
  • Prepare online orders Train new employees.

Stay at home Mom

Stay, Home Mom
03 2011 - Current
  • In charge of care and well being of children
  • Multitasking
  • Problem solving
  • Strong communication skills
  • Ability to work in a fast paced environment.

Crew member

McDonald's
09 2019 - 03 2020
  • Customer service
  • Money handling
  • Ability to work well with others

Shift Leader

Little Caesars
09.2009 - 08.2011
  • Customer service
  • Money handling, counting money in registers at closing time
  • Trained to run whole store
  • Prepare food
  • Assisted Store Manager with paperwork and inventory.

Crew/Crew Trainer

McDonald's
06 2006 - 08 2009
  • Customer service
  • Money handling
  • Ability to work in a fast paced environment
  • Multitasking

Customer Service Representative

Teletec
01 2008 - 09 2008
  • Worked customer service for temporary government project
  • I assisted customers with switching overto digital TV, applying for converter boxes, and assisted customers with any technical issues that hadwith the converter boxes.

Education

Certificate in Phlebotomy -

Ohio Phlebotomy Training Center
Wintersville, OH
May.2024

Diploma -

Union Local High School
2007

Skills

  • Assisted other team members to achieve goals
  • Prepared products following restaurant, health, and safety standards and procedures
  • Customer Service Skills (10 years)
  • Cash handling
  • Management (10 years)
  • Store management
  • Microsoft Office (10 years)
  • Highly organized (10 years)
  • Typing
  • Money Handling (10 years)
  • Shift management
  • Customer service
  • Proficient with computers (10 years)
  • Communication skills
  • Microsoft Office
  • Medical terminology
  • Organizational skills
  • Specimen collection / processing
  • Phlebotomy
  • Blood sampling
  • Venipuncture


Certification

  • Phlebotomy Technician Training - March 17, 2024 -May 14, 2024

References

  • Chari Bills
  • (740) 792-4719


  • Justine Taylor
  • (216) 318-5340


  • Crystal Myers
  • (304) 218-9941

Timeline

Crew Member

Chipotle Mexican Grill
08.2023 - Current

Shift Leader

Little Caesars
09.2009 - 08.2011

Stay at home Mom

Stay, Home Mom
03 2011 - Current

Crew member

McDonald's
09 2019 - 03 2020

Crew/Crew Trainer

McDonald's
06 2006 - 08 2009

Customer Service Representative

Teletec
01 2008 - 09 2008

Certificate in Phlebotomy -

Ohio Phlebotomy Training Center

Diploma -

Union Local High School

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Heather Bruce