Heather Bucao
Kauai
Summary
Dynamic Clinical Charge Nurse with extensive experience at Hawaii Health Systems Corporation, excelling in patient assessment and nursing leadership. Proven track record in regulatory compliance and interdisciplinary collaboration, enhancing care coordination and patient outcomes. Adept at managing clinic operations, while fostering team development and ensuring quality patient care.
Overview
14
14
years of professional experience
Work History
Clinical Charge Nurse
Hawaii Health Systems Corporation - Kauai Region
Waimea
09.2022 - Current
- Supervised nursing staff to ensure quality patient care and adherence to protocols.
- Managed medication administration and ensured compliance with safety standards.
- Coordinated and led in-services to facilitate nursing leadership development and career growth.
- Educated patients and family members about preventive health care and recovery.
- Collaborated with interdisciplinary healthcare teams to ensure cohesive patient care and treatment plans.
Community Health Coordinator
UnitedHealthcare
Lihue
04.2022 - 09.2022
- Coordinated community health programs to enhance access to services.
- Collaborated with healthcare providers to address community health needs.
- Monitored program compliance with healthcare regulations and standards.
- Facilitated health screenings and assessments for underserved populations.
- Collaborated with members of multidisciplinary teams to ensure quality care delivery within the community setting.
Telephonic Health Coordinator
Alohacare
Lihue
01.2018 - 03.2021
- Coordinated care plans for diverse patient populations in community settings.
- Managed communication between healthcare providers and patients to ensure clarity.
- Implemented tracking systems for monitoring patient progress and service delivery.
- Advocated for patients' needs to ensure access to essential healthcare resources.
- Provided guidance and resources on health related topics to individuals and families.
Resident Care Manager/ MDS Coordinator
Regency at Kauai Care Center
Waimea
10.2015 - 12.2017
- Coordinated resident care plans with healthcare providers and family members.
- Supervised daily activities of nursing staff and assisted living aides.
- Implemented training sessions for new staff on care protocols and safety standards.
- Participated in interdisciplinary team meetings to discuss resident's status, treatment goals.
- Maintained comprehensive records of client assessments, care plans, and progress notes in compliance with regulatory standards.
Charge Nurse, Skilled Nursing
Ohana Pacific Health - Garden Isle Rehab & Nursing
Lihue
08.2011 - 10.2015
- Delegated tasks appropriately among staff members according to their qualifications.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Provided direct patient care, including assessments and treatments, to a variety of patients.
- Maintained accurate records of all treatment interventions provided to each patient.
Education
Associate of Science - Nursing
University of Hawaii - Kapiolani Community College
Honolulu12-2008
Certificate of Achievement - Practical Nursing
University of Hawaii - Kauai Community College
Lihue, HI07-2004
Certification - Medical Assistant
Timao Health Service
Lihue, HI12-2003
Certification - Nurse Assistant
Timao Health Services
Lihue, HI03-2003
Skills
- Patient assessment
- Medication management
- Nursing leadership
- Interdisciplinary collaboration
- Regulatory compliance
- Care coordination
Accomplishments
- 2005: Phi Theta Kappa International Honor Society: Alpha Kappa Psi Chapter - Kapiolani Community College
- 2003: Phi Theta Kappa International Honor Society: Alpha Pi Xi Chapter - Kauai Community College
Timeline
Clinical Charge Nurse
Hawaii Health Systems Corporation - Kauai Region
09.2022 - Current
Community Health Coordinator
UnitedHealthcare
04.2022 - 09.2022
Telephonic Health Coordinator
Alohacare
01.2018 - 03.2021
Resident Care Manager/ MDS Coordinator
Regency at Kauai Care Center
10.2015 - 12.2017
Charge Nurse, Skilled Nursing
Ohana Pacific Health - Garden Isle Rehab & Nursing
08.2011 - 10.2015
Associate of Science - Nursing
University of Hawaii - Kapiolani Community College
Certificate of Achievement - Practical Nursing
University of Hawaii - Kauai Community College
Certification - Medical Assistant
Timao Health Service
Certification - Nurse Assistant
Timao Health Services
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