Heather Buchanan
Saint Cloud
Summary
Talented professional, fully qualified to handle diverse diagnoses and complex situations in clinical presentations. Proven security background to expertly support clients experiencing difficult emotional situations, mental illness, and life-changing events. Adaptable to the needs of individuals, and skilled at incorporating changing information to inform and optimize treatment plans.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Eagle Eye Security
Orlando
01.2025 - Current
- Engaged in various roles as a contracted security specialist.
Security Officer
St. Moritz Security Services, Inc.
04.2023 - 10.2024
- Led team overseeing the safety and security of a 33-acre medical cannabis grow and production site.
- Secured entry points while ensuring comprehensive security at dispensary locations.
Security Lead Officer
Grow healthy
05.2019 - 04.2023
- Enhanced security at the entry point.
- Managed site concerns with effective solutions.
Security Officer
Icon security
12.2018 - 04.2019
- Upholds consistent oversight to secure premises.
Human Resources Recruiting Assistant
UPS
09.2018 - 12.2018
- Directed efforts to attract candidates through job fair participation.
Security Officer (Full-time)
Trulieve
04.2017 - 09.2018
- Managed patient greetings while efficiently handling data entry and maintaining security protocols.
- Monitored entry points and ensured premises safety in medical settings.
Education
Master of Science - Mental Health Counseling
National Louis University
Tampa, FL04-2026
BA - Criminal Justice
Keiser University
Fort Myers, FL11.2014
Skills
- Counseling techniques
- Psychosocial assessment
- Crisis intervention
- Patient support
- Behavioral analysis
- Case management
Certification
- Security Guard, Class D Security License, Present
- Armed Security License, Present
- AED Certification, Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Counseling Adademic and Professional Honor Society International Chi Sigma Iota
I was presented with membership to the Counseling Academic and Professional Honor Society Chi Sigma Iota through National Louis University's Nu Lambda Upsilon Chapter on October 6, 2024.
Assessments
- Retail customer service, Proficient, 03/01/22
- Attention to detail, Completed, 07/01/22
- Security guard skills, Proficient, 07/01/22
- Sales skills, Proficient, 03/01/22
- Customer service, Completed, 07/01/22
- Work motivation, Proficient, 03/01/22
- Customer focus & orientation, Proficient, 07/01/22
- Work style: Professionalism, Completed, 07/01/22
- Delivery driver, Proficient, 03/01/22
- Work style: Reliability, Proficient, 03/01/22
Skills
- Human Resources
Accomplishments
- Counseling Academic and Professional Honor Society International: Chi Sigma Iota National Louis University-Tampa Nu Lambda Upsilon Chapter.
Timeline
Security Officer
Eagle Eye Security
01.2025 - Current
Security Officer
St. Moritz Security Services, Inc.
04.2023 - 10.2024
Security Lead Officer
Grow healthy
05.2019 - 04.2023
Security Officer
Icon security
12.2018 - 04.2019
Human Resources Recruiting Assistant
UPS
09.2018 - 12.2018
Security Officer (Full-time)
Trulieve
04.2017 - 09.2018
- Security Guard, Class D Security License, Present
- Armed Security License, Present
- AED Certification, Present
Master of Science - Mental Health Counseling
National Louis University
BA - Criminal Justice
Keiser University
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