Heather Buck

Results-oriented Senior Business Analyst with extensive experience in driving data-driven decision-making and optimizing processes. Proven ability to foster team collaboration and deliver impactful results in dynamic environments. Expertise in stakeholder management, requirement gathering, and strategic planning ensures alignment with organizational goals. Known for strong analytical thinking, adept problem-solving skills, and exceptional communication abilities that facilitate effective project execution.

• Collaborated with Senior Leaders to establish reporting standards and meeting cadence to implement a culture of high standards and process improvement thinking
• Implemented and managed accurate and efficient reporting that allowed identification of process improvements to achieve a sustained reduction in high priority incident counts
• Mentored junior team members on best practices of the reporting lifecycle which allowed for team growth and achievements