Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Bush

York,PA

Summary

Highly skilled Office Manager/Executive Assistant and Educator; Exceptional communication skills; Highly organized and goal focused; Excellent time management skills and ability to multi-task and prioritize work; Proven critical thinking and problem-solving abilities; Works within time and budgetary constraints; Excellent attention to detail; Proven track-record of teamwork, collaboration, and relationship-building.

Overview

19
19
years of professional experience

Work History

Township Secretary

Highland Township via Manpower
Gettysburg, PA
10.2023 - 01.2024
  • Created agendas and meeting minutes; distributed information; Managed schedules for upcoming deadlines or events associated with the office; Maintained filing systems & re-organized files for easy retrieval of information; Ordered supplies; tracked inventory levels and placed orders; Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls; Maintained up-to-date technology

Behavior Support Specialist

Arc of York County
York, PA
09.2021 - 01.2023
  • Facilitated group activities designed to promote positive behaviors in children and adolescents; Monitored progress of student's behavior goals and objectives through direct observation, review of data collection materials, and parent and guardian interviews; Provided therapeutic interventions to children and adolescents with behavior challenges; Provided consultation services to families regarding appropriate behavioral support techniques.

Warehouse Logistics Assistant

Gerard Daniel
Hanover, PA
01.2021 - 01.2022
  • Create and distribute mesh product material paperwork to customers; Assist in updating processes and paperwork for efficiency; Organize warehouse staff safety areas and protocols for insurance compliance

Program Supervisor

Excentia/PAI Corp.
Lancaster, PA
01.2016 - 01.2019
  • Build relationships with residents and staff and provide adequate leadership, safety, and supervision; Ensure that direct care staff implement program activities and services properly; Facilitate and provide activities which meet residents’ social, emotional, physical and personal needs; Oversee and ensure full compliance with all regulations, laws and protocols; Manage staff schedules and arrange resident state mandated appointments; Ensure implementation and documentation of program compliance with regulatory requirements

Owner/Proprietor

Lessons by Heather
Hershey, PA
01.2005 - 01.2018
  • Managed day-to-day demands of busy piano teaching and tutoring business; Marketed and promoted business, coordinated schedules and traveled to student homes; Prepared and implemented structured lessons to assist with learning and development; Customized lesson plans to fit individual learning styles of students; Communicated and negotiated with parents regarding student progress and improvement

Assistant Vice President of Information Tech.

IMA World Health
New Windsor, MD
01.2005 - 01.2007
  • Managed team of six and more than 25 volunteers at a nonprofit health care service organization; Designed and implemented Access database to track donors and donations; Created interactive travel calendar for executives and board members; Introduced, installed, implemented and oversaw training for new software packages; Created logistical and financial system to assist in organizing onsite and offsite meetings

Education

Information Technology / Music Education -

University of Maryland
College Park, MD

Skills

  • Student Motivation
  • Critical Thinking
  • Customer Relations
  • Escalation management
  • Project management abilities
  • Medical terminology knowledge
  • Technical Support
  • Problem Resolution
  • Research
  • Positive and professional

Timeline

Township Secretary

Highland Township via Manpower
10.2023 - 01.2024

Behavior Support Specialist

Arc of York County
09.2021 - 01.2023

Warehouse Logistics Assistant

Gerard Daniel
01.2021 - 01.2022

Program Supervisor

Excentia/PAI Corp.
01.2016 - 01.2019

Owner/Proprietor

Lessons by Heather
01.2005 - 01.2018

Assistant Vice President of Information Tech.

IMA World Health
01.2005 - 01.2007

Information Technology / Music Education -

University of Maryland

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Heather Bush