Heather Calabrese
Colorado Springs,CO
Summary
Sharp security guard with demonstrated skill assessing suspicious situations and individuals and responding appropriately. Vigilant and watchful with exceptional skills in security procedures and surveillance. Carries out instructions effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
G4S Secure Solutions
Colorado Springs, CO
07.2018 - 01.2019
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained accurate logs of all security related activities.
- Monitored surveillance cameras and responded to suspicious activity.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Enforced access control measures in accordance with established procedures.
- Confirmed visitor identification prior to granting entry into the building.
Lead Transportation Security Officer
Transportation Security Administration, TSA
Denver, CO
05.2016 - 02.2018
- Supervised a team of security officers in the performance of their duties.
- Ensured compliance with applicable laws, regulations, policies, and procedures.
- Coordinated with local law enforcement when necessary to investigate possible criminal activity.
- Provided direction and guidance on proper procedures for responding to security incidents.
- Monitored and conducted passenger screening.
Transportation Security Officer
Transportation Security Administration, TSA
Denver, CO
07.2015 - 05.2016
- Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
- Inspected baggage for explosives or other hazardous materials using advanced equipment.
- Reported any violations of TSA regulations or policies to supervisory staff immediately.
- Provided excellent customer service in a fast-paced environment.
- Conducted pat-downs, metal detector checks, and x-ray scans in a timely manner.
- Assisted in training new Transportation Security Officers on proper screening techniques.
Education
Bachelor of Arts - Criminal Justice
University of Colorado, Colorado Springs
Colorado Springs, CO12-2014
Associate of Science - Medical Laboratory Technology
PIMA Medical Institute
Colorado Springs, COSkills
- CCTV Surveillance
- Complex Problem-Solving
- High level of integrity
- Document Management
Certification
- Guard License expired in 2019
Timeline
Security Officer
G4S Secure Solutions
07.2018 - 01.2019
Lead Transportation Security Officer
Transportation Security Administration, TSA
05.2016 - 02.2018
Transportation Security Officer
Transportation Security Administration, TSA
07.2015 - 05.2016
Bachelor of Arts - Criminal Justice
University of Colorado, Colorado Springs
Associate of Science - Medical Laboratory Technology
PIMA Medical Institute