Heather Cardinal
Jeffersonville,Vermont
Summary
Accomplished Correctional Supervisor with a proven track record at NWSCF, adept in crisis intervention and Advanced Communication Techniques. Expert in enhancing staff performance and inmate management, leading to a safer, therapeutic environment. Skilled in supervising large teams and managing complex offender populations effectively, demonstrating excellence in supervision and peer support.
Overview
6
6
years of professional experience
Work History
Correctional Supervisor
NWSCF
02.2022 - Current
- Developed staff and identified training needs to close knowledge and process gaps.
- Processed intake and release of residents and maintained records of incarceration.
- Enforced rules, procedures and policies to assist with management of incarcerated population.
- Protected residents and corrections staff through carefully developed procedures.
- Created therapeutic environment for inmates while maintaining order and control.
- Handled inmate counts and searches for missing inmates.
- Supervised 20+ employees and performance of tasks and managed 190+ offenders.
Mental Health Technician
VPCH
04.2021 - 01.2022
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Correctional Officer
NWSCF
01.2019 - 03.2021
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Booked new inmates into facility and processed inmates for release.
Education
High School Diploma -
EJHS
Essex Junction, VT06.1993
No Degree - Cosmetology Education
Essex Community Education Center Union High School
Essex Junction, VT06.1993
Skills
- Advanced Communication Techniques
- Handle with Care
- Excellence in Supervision
- PREA Coordinator
- Hearing Officer
- Peer Support
- Crisis Intervention
- Intel Officer
Timeline
Correctional Supervisor
NWSCF
02.2022 - Current
Mental Health Technician
VPCH
04.2021 - 01.2022
Correctional Officer
NWSCF
01.2019 - 03.2021
High School Diploma -
EJHS
No Degree - Cosmetology Education
Essex Community Education Center Union High School
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