HEATHER CARMICHAEL
Canton,GA
Summary
Results-driven Nonprofit Executive with expertise in Major Gift Cultivation and Donor Stewardship. Proven track record in Philanthropic Program Development and scaling impact through innovative partnerships. Strong ability to engage high-level donors and foster a collaborative, mission-aligned culture. Committed to building equitable communities and driving transformative impact.
Overview
10
10
years of professional experience
Work History
Executive Director
SERV International
02.2022 - Current
- Provide visionary leadership and strategic direction for all global and local programs across Georgia, East Africa, and the Middle East.
- Oversee organizational operations, budgeting, and financial management to ensure sustainability and mission alignment.
- Lead fundraising strategy, major gift cultivation, donor stewardship, and key philanthropic partnerships.
- Manage cross-cultural teams and international program directors, ensuring excellence, accountability, and Gospel-centered impact.
- Guide program development, expansion, and evaluation to meet community needs and maximize measurable outcomes.
- Strengthen global partnerships with NGOs, churches, government agencies, and community leaders to advance SERV’s mission.
- Direct food production, distribution logistics, and emergency response efforts, including large-scale famine relief initiatives.
- Serve as the primary organizational spokesperson through public speaking, media engagement, and storytelling.
- Oversee volunteer engagement and community outreach initiatives, fostering a culture of service and compassion.
- Ensure compliance with ethical standards, safety protocols, and organizational policies across all domestic and international operations.
- Lead staff development, performance evaluations, and a healthy organizational culture grounded in faith, integrity, and collaboration.
Accounting Manager
Southeast Restoration
01.2016 - 01.2023
- Enhanced cash flow by effectively managing accounts payable and receivable departments.
- Strengthened financial planning through introduction of data-driven reporting tools and tracking.
- Ensured GAAP compliance by overseeing financial reporting processes and procedures.
- Fostered cross-departmental alignment by collaborating on financial objectives and goals.
- Reduced month-end closing time through streamlined accounting processes and procedures.
- Enhanced financial integrity by developing robust internal controls and risk mitigation strategies.
Controller
1-800-Packouts
01.2016 - 01.2023
- Enhanced financial operations by managing audits, budgeting, and strategy.
- Improved financial transparency through executive partnerships and process automation.
- Fostered cross-departmental alignment for corporate philanthropy and long-term giving initiatives.
- Ensured compliance with regulatory standards through meticulous financial reporting oversight.
- Mentored accounting staff, enhancing performance via targeted training initiatives.
Skills
- Major Gift Cultivation & Donor Stewardship
- Donor Engagement, Communication & Public Speaking
- Cross-Cultural Leadership & Community Outreach
- CRM & Donor Management Systems
- Program, Project & Operations Management
- Strategic & Operational Planning
- Budgeting & Financial Management
- Crisis Management & Equity-Driven Mission Alignment
- Team Leadership, Training & Development
- Innovation, Creativity & Philanthropic Storytelling
VALUES & ATTRIBUTES
- Passion for community transformation and philanthropic innovation
- Committed to servant leadership, inclusion, and ethical fundraising practices
- Emotionally intelligent, collaborative, and mission-focused
- Strong ambassador for donor engagement and community storytelling
Timeline
Executive Director
SERV International
02.2022 - Current
Accounting Manager
Southeast Restoration
01.2016 - 01.2023
Controller
1-800-Packouts
01.2016 - 01.2023