Summary
Overview
Work History
Skills
VALUES & ATTRIBUTES
Timeline
Generic
HEATHER CARMICHAEL

HEATHER CARMICHAEL

Canton,GA

Summary

Results-driven Nonprofit Executive with expertise in Major Gift Cultivation and Donor Stewardship. Proven track record in Philanthropic Program Development and scaling impact through innovative partnerships. Strong ability to engage high-level donors and foster a collaborative, mission-aligned culture. Committed to building equitable communities and driving transformative impact.

Overview

10
10
years of professional experience

Work History

Executive Director

SERV International
02.2022 - Current
  • Provide visionary leadership and strategic direction for all global and local programs across Georgia, East Africa, and the Middle East.
  • Oversee organizational operations, budgeting, and financial management to ensure sustainability and mission alignment.
  • Lead fundraising strategy, major gift cultivation, donor stewardship, and key philanthropic partnerships.
  • Manage cross-cultural teams and international program directors, ensuring excellence, accountability, and Gospel-centered impact.
  • Guide program development, expansion, and evaluation to meet community needs and maximize measurable outcomes.
  • Strengthen global partnerships with NGOs, churches, government agencies, and community leaders to advance SERV’s mission.
  • Direct food production, distribution logistics, and emergency response efforts, including large-scale famine relief initiatives.
  • Serve as the primary organizational spokesperson through public speaking, media engagement, and storytelling.
  • Oversee volunteer engagement and community outreach initiatives, fostering a culture of service and compassion.
  • Ensure compliance with ethical standards, safety protocols, and organizational policies across all domestic and international operations.
  • Lead staff development, performance evaluations, and a healthy organizational culture grounded in faith, integrity, and collaboration.

Accounting Manager

Southeast Restoration
01.2016 - 01.2023
  • Enhanced cash flow by effectively managing accounts payable and receivable departments.
  • Strengthened financial planning through introduction of data-driven reporting tools and tracking.
  • Ensured GAAP compliance by overseeing financial reporting processes and procedures.
  • Fostered cross-departmental alignment by collaborating on financial objectives and goals.
  • Reduced month-end closing time through streamlined accounting processes and procedures.
  • Enhanced financial integrity by developing robust internal controls and risk mitigation strategies.

Controller

1-800-Packouts
01.2016 - 01.2023
  • Enhanced financial operations by managing audits, budgeting, and strategy.
  • Improved financial transparency through executive partnerships and process automation.
  • Fostered cross-departmental alignment for corporate philanthropy and long-term giving initiatives.
  • Ensured compliance with regulatory standards through meticulous financial reporting oversight.
  • Mentored accounting staff, enhancing performance via targeted training initiatives.

Skills

  • Major Gift Cultivation & Donor Stewardship
  • Donor Engagement, Communication & Public Speaking
  • Cross-Cultural Leadership & Community Outreach
  • CRM & Donor Management Systems
  • Program, Project & Operations Management
  • Strategic & Operational Planning
  • Budgeting & Financial Management
  • Crisis Management & Equity-Driven Mission Alignment
  • Team Leadership, Training & Development
  • Innovation, Creativity & Philanthropic Storytelling

VALUES & ATTRIBUTES

  • Passion for community transformation and philanthropic innovation
  • Committed to servant leadership, inclusion, and ethical fundraising practices
  • Emotionally intelligent, collaborative, and mission-focused
  • Strong ambassador for donor engagement and community storytelling

Timeline

Executive Director

SERV International
02.2022 - Current

Accounting Manager

Southeast Restoration
01.2016 - 01.2023

Controller

1-800-Packouts
01.2016 - 01.2023
HEATHER CARMICHAEL