Heather Casale
GEORGETOWN
Summary
Dynamic professional with a proven track record in educational support, administrative functions, and business operations. Aiming to contribute strong organizational skills and dedication to a team that values growth and community engagement. Have also dedicated numerous years and time to volunteering for different organizations such as fire companies, churches, schools, and community events.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
Indian River School District
Selbyville
2024.09 - Current
- Recognized for reliability and performance, frequently requested for substitute teaching assignments.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Provided individualized support to special needs students, enhancing their learning experience.
- Maintained positive learning environment by effectively managing classroom behavior.
- Address any needs that arise with students throughout the day.
- Obtained child and FBI fingerprint clearances to ensure safety compliance.
- Able to pick up any substitute need within the Indian River School District.
Administrative Assistant
Short Funeral Services
Milton
2025.02 - 2025.06
- Managed administrative tasks, including filing paperwork and updating records to maintain organized and accurate documentation.
- Communicated effectively with families to address their needs and concerns.
- Assisted families with funeral arrangements and service details.
- Compiled information necessary for death certificates and other legal documents related to funerals.
- Prepared the chapel and viewing areas for services and visitations.
- Fulfilled substitute teaching roles within the Indian River School District as needed, ensuring classroom continuity.
- Supported student learning by addressing individual needs throughout the school day.
Administrative Assistant
Harrisburg Diocese
Harrisburg
2021.11 - 2024.05
- Oversaw daily office operations for two Catholic churches, ensuring smooth functionality and support for church activities.
- Managed incoming calls and email correspondence, created bulletins, processed bills, maintained accounting records for collections and payables, managed local bank accounts, addressed member requests, arranged funerals with the priest, and coordinated planning for additional church events with outside vendors.
- Participated in special committee meetings to enhance operational effectiveness of church.
- Utilized effective time management to coordinate various church events simultaneously.
Health Information Assistant
UPMC Pinnacle
2019.06 - 2019.12
- Handled incoming calls and processed requests for emergent medical records promptly, while sorting and scanning all discharged medical records from the hospital.
- Managed medical records department overnight independently, ensuring continuity of operations.
- Utilized strong organization and technology skills to efficiently handle daily tasks and maintain accurate records.
- Communicated effectively and resolved issues collaboratively within team settings.
Owner/Operator
Eisenhower Pizza Shop
2017.06 - 2018.11
- Owned and operated pizza shop, overseeing daily operations and ensuring customer satisfaction.
- Hired all employees, trained, and managed all human resources related to employees.
- Managed accounting, ordered supplies, and coordinated advertising while supporting daily operations with staff.
- Executed marketing and promotional strategies to successfully launch new menu in local community.
- Developed a unique brand identity for the pizza shop.
- Utilized budgeting skills and accounting knowledge to manage financial operations.
Various Healthcare Roles
- Performed various healthcare roles including EMT/ER Technician, CNA, Unit Secretary, Monitor Tech, and On Call Manager for Home Healthcare Agency, supporting patient care and operational needs.
- Demonstrated flexibility, strong communication, technology proficiency, medical terminology knowledge, and effective teamwork and problem-solving skills in fast-paced healthcare environments.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
Associates Degree - Marketing
Central Penn College
Summerdale, PA2009-01
Skills
- Dependable
- Fast learner
- Creative problem solving
- Reliable
- Success Driven
- Adaptable
- Communicative
- Team player
- Committed
- Technology Skilled
- Individualized care
- Special education
- Technical proficiency
- Problem resolution
Timeline
Administrative Assistant
Short Funeral Services
2025.02 - 2025.06
Substitute Teacher
Indian River School District
2024.09 - Current
Administrative Assistant
Harrisburg Diocese
2021.11 - 2024.05
Health Information Assistant
UPMC Pinnacle
2019.06 - 2019.12
Owner/Operator
Eisenhower Pizza Shop
2017.06 - 2018.11
Various Healthcare Roles
Associates Degree - Marketing
Central Penn College