Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Christiansen

Wilson,PA

Summary

Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 5+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Marketing Manager

Infinite Advantage LLC
05.2023 - Current
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Optimized email campaigns to increase open and click-through rates.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.

Bartender/Manager

Madras Hospitality group
06.2020 - 05.2023
  • Controlled all marketing of events, specials, and menu items as well as conducting events to bring in more clientel
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.

Office Manager

Somerset Spring & Chassis LLC
08.2018 - 06.2020
  • Handled all marketing for the company including email marketing as well as social media and online marketing. Brought in over $50,000 in revenue as a result.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Medical Administrative Assistant

Cardio Medical Group
11.2013 - 07.2015
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Called patients to confirm scheduled appointments day in advance.

Education

Diploma/Certification - Administrative Assistance And Secretarial Science

Everest Institute
06.2014

High School Diploma -

Bridgewater-Raritan High School
Bridgewater, NJ
06.2012

Skills

  • Digital Marketing
  • Staff Management
  • Strategic Planning
  • Creative Direction
  • Relationship Building
  • Creative and Innovative
  • Sales Forecasting
  • Social Media Marketing
  • Customer Relationship Management (CRM)
  • Brand Promotion

Certification

May 2012 Deans list May 2012 I received presidents list and deans list in every semester of school. Certifications and Licenses CPR August 2016 to August 2018 Certified Medical Administrative Assistant (CMAA) January 2013 to Present Food Handler Certification

Timeline

Marketing Manager

Infinite Advantage LLC
05.2023 - Current

Bartender/Manager

Madras Hospitality group
06.2020 - 05.2023

Office Manager

Somerset Spring & Chassis LLC
08.2018 - 06.2020

Medical Administrative Assistant

Cardio Medical Group
11.2013 - 07.2015

Diploma/Certification - Administrative Assistance And Secretarial Science

Everest Institute

High School Diploma -

Bridgewater-Raritan High School

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Heather Christiansen