Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Colassaco

Cabool,MO

Summary

Focused Correctional facilities professional versed in maintaining safety and order in high-tension environments. Completes head counts and cell inspections to meet objectives and promote continuous safety.

Overview

8
8
years of professional experience

Work History

Detention Officer

Texas County Sheriffs Office
Houston, MO
02.2025 - Current
  • Supervised inmates during recreational activities, providing guidance when needed.
  • Monitored inmate behavior to ensure compliance with facility regulations and procedures.
  • Escorted inmates from one area of the detention center to another safely and securely.
  • Maintained records of incident reports and daily logs to document inmate activity.
  • Fingerprinted and photographed incoming and released inmates.
  • Monitored detainee behavior, identifying and addressing conflicts or potential security issues promptly.

Correctional Officer

South Central Correctional Center
Licking, Missouri
05.2024 - 02.2025
  • Inspected cells and conducted random searches of common areas.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.

Deputy Jailer

Columbia County Sheriff Department
Portage, WI
06.2022 - 05.2024
  • Issued clothing, bedding and other authorized items to inmates.
  • Observed conduct of inmates and protected from dangers.
  • Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
  • Inspected all incoming and outgoing mail for contraband.
  • Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
  • Supervised inmates during day-to-day activities.
  • Maintained records of prisoners' identification and charges.
  • Distributed commissary items and dispensed prescribed medication to prisoners.
  • Used appropriate means to discipline prisoners.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.

Correctional Officer

Dodge Correctional Institution
Waupun, WI
04.2019 - 07.2022
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Detected potential threats and quickly defused conflicts.
  • Applied non-violent response tools and physical restraint during problematic situations.

Correctional Officer

Women's Prison
Pierre, SD
03.2018 - 04.2019
  • Maintained clear and open communications with all facility areas to support safe operations.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

Education

Associate of Science - Criminal Justice

ITT Technical Institute
Springfield, MO
03.2016

Skills

  • Excellent problem solver
  • Non-violent intervention
  • Ethical standards of conduct
  • Safety
  • Observation

Timeline

Detention Officer

Texas County Sheriffs Office
02.2025 - Current

Correctional Officer

South Central Correctional Center
05.2024 - 02.2025

Deputy Jailer

Columbia County Sheriff Department
06.2022 - 05.2024

Correctional Officer

Dodge Correctional Institution
04.2019 - 07.2022

Correctional Officer

Women's Prison
03.2018 - 04.2019

Associate of Science - Criminal Justice

ITT Technical Institute

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