Heather Collins
Jacksonville
Summary
Dynamic and compassionate healthcare professional with extensive experience at HCA Florida Memorial, adept in HIPAA compliance and medical terminology. Excelled in delivering high-quality patient care, improving patient comfort, and enhancing wellbeing. Demonstrated adaptability and a trustworthy companionship, significantly contributing to team success and patient satisfaction.
Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
HCA Florida Memorial
10.2022 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Documented patient information and care activities in electronic health record.
- Delivered high-quality care to neuro med surge / other med surge patients in hospital facility.
Cardiac Monitor Technician
Hca Florida Memorial
10.2019 - 05.2021
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Collaborated with healthcare team to maintain quality patient care.
- Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
- Improved patient care by accurately interpreting and reporting cardiac monitor readings.
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
- Reduced response time for critical events with vigilant monitoring of cardiac rhythms and alerts.
Shift Leader
Moes Southwestern Grill
08.2017 - 08.2019
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Education
Bachelor Of Nursing - Nursing
FSCJ
Jacksonville, FLSkills
- Compassionate
- HIPAA compliance
- Medical terminology
- Adaptable
- Trustworthy companion
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing. April 2024
- BLS American Heart Association December 2024
Timeline
Certified Nursing Assistant
HCA Florida Memorial
10.2022 - Current
Cardiac Monitor Technician
Hca Florida Memorial
10.2019 - 05.2021
Shift Leader
Moes Southwestern Grill
08.2017 - 08.2019
Bachelor Of Nursing - Nursing
FSCJ
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