Heather Connor
Copperas Cove,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Van Operator
Acadian Ambulance
Austin , TX
03.2019 - Current
- Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Communicated with other shuttle drivers to negotiate and build schedules.
- Transported elderly and disabled people to and from hospitals and long-term treatment facilities.
Deli Clerk
HEB Grocery Store
Killeen , TX
04.2015 - 03.2019
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Shift Manager
Wendy's
Marble Falls, TX
07.2010 - 01.2015
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
Lampasas High School
Lampasas, TX06.2011
Skills
- Critical Thinking
- Dependability and Honesty
- Customer Needs Assessments
- Customer Retention
- Complex Problem-Solving
- Insurance Requirements
- Conflict Management
Timeline
Van Operator
Acadian Ambulance
03.2019 - Current
Deli Clerk
HEB Grocery Store
04.2015 - 03.2019
Shift Manager
Wendy's
07.2010 - 01.2015
Lampasas High School
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