Lynn Mann
Jim Thorpe,PA
Summary
Dynamic professional with a proven track record of enhancing customer satisfaction and streamlining operations across roles at FedEx Ground and other notable companies. Leveraged excellent computer and people skills to mentor peers, manage inventory efficiently, and boost sales through strategic promotions. Expert in ensuring timely deliveries and fostering positive customer interactions, demonstrating exceptional problem-solving and self-management abilities.
Overview
44
44
years of professional experience
Work History
Van Operator
Northeast Counseling Service
09.2021 - Current
- Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
- Transported elderly and disabled people from their living facility to the Counseling Center.
- Managed reservations and pre-booking, scheduling passenger pickup and enabling on-time pickup.
- Teaching classes to the clients on how to prepare healthy meals on a fixed budget.
- Take clients food shopping to teach them how to eat healthy on a fixed budget and stay within their budgeted monies.
Route Salesman
Purafilter 2000
11.2006 - 09.2019
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Maintained accurate inventory records, ensuring timely product replenishment for customer needs.
- Collaborated with team members to streamline processes, resulting in a more efficient workflow.
- Analyzed sales data to identify trends and develop strategies for increased growth within territory.
- Interfaced with back-office support staff to coordinate deliveries.
- Mentored and trained new Route Salesmen
Route Salesman
SC Johnson Diversey
01.2003 - 03.2006
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Maintained accurate inventory records, ensuring timely product replenishment for customer needs.
- Boosted sales through the promotion of new products to existing and potential customers.
- Ensured compliance with company policies and procedures at all times during daily operations.
Delivery Driver
FedEX Ground
01.1995 - 01.2003
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
The Coca-Cola Corporation
09.1980 - 11.1994
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Education
Business
Kutztown University of Pennsylvania
Kutztown, PACollege Prep
Jim Thorpe Area High School
Jim Thorpe, PA06.1977
Skills
Excellent people skills
Problem solving
Excellent computer skills
Self Management skills
Timeline
Van Operator
Northeast Counseling Service
09.2021 - Current
Route Salesman
Purafilter 2000
11.2006 - 09.2019
Route Salesman
SC Johnson Diversey
01.2003 - 03.2006
Delivery Driver
FedEX Ground
01.1995 - 01.2003
Delivery Driver
The Coca-Cola Corporation
09.1980 - 11.1994
Business
Kutztown University of Pennsylvania
College Prep
Jim Thorpe Area High School
Similar Profiles
Kelsey PolanowskiKelsey Polanowski
Clerical Specialist at Northeast Counseling ServicesClerical Specialist at Northeast Counseling Services
Jessica JoynerJessica Joyner
Behavioral Health Technician at Northeast CounselingBehavioral Health Technician at Northeast Counseling
Frank DavisFrank Davis
Adult Counselor/Educator Trainer at Northeast Kingdom Counseling, Part-timeAdult Counselor/Educator Trainer at Northeast Kingdom Counseling, Part-time