Heather Cosgrove
Rockland,MA
Summary
Dynamic Insurance Biller with proven expertise at Lane Oral & Maxillofacial Surgery, adept at claim submission and denial management. Enhanced cash flow by reducing accounts receivable days and improved client satisfaction through effective communication. Committed to HIPAA compliance and fostering professional relationships, ensuring accurate billing and timely reimbursements.
Overview
20
20
years of professional experience
Work History
Insurance Biller
Lane Oral & Maxillofacial Surgery
Plymouth
11.2018 - Current
- Executed efficient processing of insurance claims to achieve timely payments.
- Ensured accuracy of patient insurance details to avoid billing issues.
- Utilized billing software to manage claims submissions and track status updates.
- Addressed billing issues by working with insurance providers for policy clarification.
- Implemented process improvements that enhanced accuracy in claim submissions and reduced denials.
- Improved cash flow by reducing days in accounts receivable through timely follow-up on outstanding balances.
- Achieved timely resolution of denied or underpaid claims through thorough research and concise appeals submissions.
Insurance Biller
Brockton Oral & Maxillofacial Surgery
Brockton
05.2006 - 11.2018
- Resolved complex billing issues by collaborating with internal departments and external agencies as needed.
- Processed and recorded new policies and claims.
- Posted payments to accounts and maintained records.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Processed insurance claims accurately and efficiently to ensure timely reimbursement.
- Utilized billing software to manage claims submissions and track status updates.
Education
High School Diploma -
Holbrook High
Holbrook, MASkills
- HIPAA compliance
- Claim submission
- Patient confidentiality
- Professionalism and ethics
- Insurance verification
- Data entry proficiency
- Denial management
- Data entry
- Billing and invoicing
- Scheduling appointments
Timeline
Insurance Biller
Lane Oral & Maxillofacial Surgery
11.2018 - Current
Insurance Biller
Brockton Oral & Maxillofacial Surgery
05.2006 - 11.2018
High School Diploma -
Holbrook High