Heather Couch
Moreno Valley,CA
Summary
Enthusiastic, ambitious, career-focused job seeker with superior people skills. Looking for a position that will expand skillset and drive company goals forward. Extremely personable and comfortable working with or without others.
Overview
13
13
years of professional experience
Work History
Data Analyst
PC Analytics
Costa Mesa, CA
06.2020 - Current
- Coordinated statistical data analysis, design and information flow using SPSS software.
- Trained 10-15 employees on software to improve data management, monitored use and suggested improvements.
- Completed multiple large-data reports every day.
Fleet Driver
PostMates
Anaheim, CA
11.2017 - 06.2020
- Completed over 1000 food/courier deliveries.
- Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by 15%.
- Participated in employment training sessions regarding alcohol, prescription, and COVID-19 safety precautions.
- Fostered positive working relationships with regular customers.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Animal Health Specialist
Kahoots
Riverside, CA
06.2014 - 08.2017
- Created daily feeding schedules for animals from dogs to horses.
- Completed correspondence including weekly store orders, returns, special events, and all phone calls.
- Administered and assisted in appropriate courses of treatment, including alternatives to traditional medications.
- Trained other specialists regarding nutrition, services, equipment, medication alternatives, and animal enclosures.
- Participated in animal product knowledge training.
- Cleaned and sanitized facilities daily for optimal human and animal health.
- Advised and educated pet owners regarding diet, hygiene and effective disease prevention methods.
- Increased daily customer traffic by 15%.
Personal Assistant to Owner
Mueller Cabinetry
San Fernando, CA
07.2010 - 06.2014
- Organized daily and weekly personal and professional calendars.
- Arranged for over 40 domestic and international trips for employees.
- Communicated with vendors to place and receive orders.
- Requested maintenance services and delivery instruction on behalf of management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Monitored monthly household expenditures and budgeted for groceries and household utility payments.
- Picked up and dropped off clients at airport.
Education Administrator
UNIVERSAL STAFFING Inc.
Monterey, CA
02.2008 - 05.2010
- Transitioned company from physical to electronic database, including over 3000 company education files.
- Researched company information for quality assurance.
- Received, documented and distributed daily education curriculum to client companies.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Entered proper certification requirements to proper institutions.
- Covered for mail room when needed.
Education
Associate of Arts - Psychology
Orange Coast College
Costa Mesa, CA05.2020
No Degree - Communication Studies
California State University - Monterey Bay
Seaside, CA05.2010
Skills
- Social Perception
- Office Administration
- Team Bonding
- Statistical Analysis
- Coachable
- Detail Oriented
- Direct Communication
- Adapts Well to Change
Timeline
Data Analyst
PC Analytics
06.2020 - Current
Fleet Driver
PostMates
11.2017 - 06.2020
Animal Health Specialist
Kahoots
06.2014 - 08.2017
Personal Assistant to Owner
Mueller Cabinetry
07.2010 - 06.2014
Education Administrator
UNIVERSAL STAFFING Inc.
02.2008 - 05.2010
Associate of Arts - Psychology
Orange Coast College
No Degree - Communication Studies
California State University - Monterey Bay