Heather Covey
Sylvester,GA
Summary
- Responsible Circulation Desk Assistant performing material check-in and check-out procedures successfully for past ~3 years. Customer-facing responsibilities included material maintenance, fine collection and member registration. Additional expertise extends to mail organization and technology training.
- Dedicated Zoo Educator experienced in creating and fostering learning environments for children and their parents to raise confidence and expand knowledge base. Dedicated to teaching the public about the zoo's collection and the importance of local wildlife health.
- Caring, hardworking and devoted to comprehensive animal care, wellness and breeding support to promote success and enhance progress toward objectives.
Overview
5
5
years of professional experience
Work History
Circulation Desk Assistant
Georgia Southwestern State University
09.2021 - Current
- Maintained inventory records and verified what items were available and items being used for active projects.
- Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
- Maintained up-to-date knowledge of office machinery to best assist visitors.
- Showed library patrons where specific book collections were.
- Stored records or related materials to keep items orderly and logged correctly.
- Answered questions from customers and staff.
- Set up library displays with new and promoted books.
- Enabled ease of material location by replacing returned items in alphabetical order to library shelves.
- Maintained office equipment in proper operating condition.
- Delivered excellent guest services by answering inquiries from visitors.
- Organized shelves when patrons returned books.
Animal Husbandry Technician
Georgia Southwestern State University
01.2022 - 05.2022
- Cleaned and disinfected kennels to prevent diseases and control odors.
- Educated general public on local reptile species identification, nutrition, and disease management.
- Fed and watered various reptilian species, including numerous snake and lizard species.
- Kept records of animal health and feeding times.
- Stocked, cleaned and disinfected habitats of 50+ snake species to protect animal health and wellbeing.
- Skilled at working independently and collaboratively in a team environment.
Zoo Educator I
Artesian Alliance
06.2023 - 08.2023
- Built relationships and communicated with parents to provide best learning environment for children.
- Planned and implemented lesson plans for 'Toddler Programs' to engage children and their parents with the zoo's education animals, while learning about them.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through regular feeding and enrichment plans.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
Bachelor of Science - Biology
Georgia Southwestern State University
Americus, GA12.2023
Skills
- Information Technology
- Library Organization
- Accurate Recordkeeping
- Guest Services
- Microsoft Excel
- Pet Waste Removal
- Pet Handling
- Dietary Needs
- Animal Husbandry
- Species-Specific Temperament Knowledge
- Feeding Coordination
- Habitat Cleaning
Timeline
Zoo Educator I
Artesian Alliance
06.2023 - 08.2023
Animal Husbandry Technician
Georgia Southwestern State University
01.2022 - 05.2022
Circulation Desk Assistant
Georgia Southwestern State University
09.2021 - Current
Bachelor of Science - Biology
Georgia Southwestern State University