Heather Coy
Parrish
Summary
Organized and dependable professional with experience in both leading and supporting teams, managing sensitive information, and keeping operations running smoothly. After time focused on family and community leadership, I’m intentionally returning to a long-term career path and eager to grow within a stable, professional office. I bring strong attention to detail, reliability, and a capable and adaptable approach to my work. Authorized to work in the US for any employer
Overview
18
18
years of professional experience
1
1
Certification
Work History
Creative Director
The Teal Turtle Boutique
10.2023 - Current
- Responsible for product photography, inventory management, and quality control for a boutique retail business, with light content creation to support both brick and morter retail and e-commerce listings and brand consistency.
- Manage scheduling and photography sessions of models.
- Minor photo editing.
Assistant
Abee Lane Boutique
10.2019 - 09.2023
- Managed and updated the boutique’s e-commerce website, including product listings, imagery, pricing, and promotional content to enhance the online shopping experience.
- Oversaw inventory management using digital tracking systems to maintain accurate stock levels, identify fast-moving items, and coordinate restocking.
- Conducted quality control checks on all incoming and outgoing merchandise to ensure product standards and customer satisfaction.
- Handled daily order fulfillment, packaging, and shipping, ensuring timely and accurate delivery with attention to brand presentation and customer service.
- Worked directly with customers to ensure positive customer experience.
Juvenile Detention Officer
Florida Department of Juvenile Justice
09.2015 - 05.2016
- Supervised and monitored the daily activities, behavior, and safety of juveniles in a secure detention facility, maintaining order and enforcing facility rules in alignment with state regulations.
- Successfully completed the Florida Department of Juvenile Justice Officer Certification Program, with specialized training in crisis intervention, de-escalation techniques, and trauma-informed care.
- Conducted intake assessments, room checks, and incident reporting in accordance with department policy and Juvenile Justice standards.
- Participated in emergency response drills and implemented safety protocols to address high-risk situations and minimize incidents.
- Provided mentorship and positive role modeling for detained youth, fostering an environment focused on accountability, respect, and personal growth.
Child Care Provider, In-home Nanny
Matthew and Ashley Perkins
06.2014 - 12.2014
- Responsible for two (2) children, ages one (1) and a newborn
- Prepared healthy and balanced meals and snacks
- Established developmental and engaging activities for each child
- Developed fun but safe activities to do outside
Child Care Provider, In-home provider/helper
Jennifer Nicholson
09.2012 - 05.2013
- Responsible for between seven (7) and ten (10) children daily. Ages ranging from three (3) months to three (3) years
- Prepared healthy and balanced meals and snacks
- Established developmental and engaging activities for each age group
- Developed fun but safe activities to do outside
Child Care Provider/Nanny
The Pettitt Family
01.2008 - 01.2013
- Planned activities and meals for two (2) elementary aged children
- Assisted with homework and school projects
- Transported children to various functions
Legal Secretary
Sage Law Practice Group
05.2011 - 09.2012
- Maintaining a strict level of confidentiality
- Maintaining positive client relationships
- Extensive preparation of legal documents dealing with collections
- Responsible for filing all of firm's post collection documents
- Creating and maintaining organizational and filing systems for post collection documents
- Observing court filing deadlines
Child Care Provider/Nanny
The Aman Family
01.2009 - 01.2010
- Planned activities and meals for one preschool aged child
- Aided in the development of basic skills such as counting, color and sound recognizance, table manners and potty training
Call Center Representative
Lancer Line, Longwood University
03.2009 - 05.2009
- Solicited Alumni and parents of students for their support of the Longwood Fund.
- Provided Alumni and parents of student with information regarding new features on campus as well as upcoming events and reunions
Education
Bachelor of Science - Criminology and Criminal Justice
Longwood University
Farmville, VA05.2011
Skills
- Leadership / Management
- Client / Customer Care
- Technology comfortability
- Project management
- Organization
- Task prioritization
- Attention to detail
- Communication skills
- Document management systems
- Clerical experience
- Administrative experience
Affiliations
- The Junior League of Manatee County
- May 2016 to Present
- President - Treasurer - Secretary - VP of Finance and Director of Fund Development
- Volunteer leadership organization focused on developing women leaders and improving the community through impactful service. Held multiple executive and board roles with increasing responsibility, including strategic planning, nonprofit governance, financial oversight, fundraising and sponsorship development, compliance and reporting, board leadership, and collaboration with community partners to support local initiatives.
Certification
Driver's License
Timeline
Creative Director
The Teal Turtle Boutique
10.2023 - Current
Assistant
Abee Lane Boutique
10.2019 - 09.2023
Juvenile Detention Officer
Florida Department of Juvenile Justice
09.2015 - 05.2016
Child Care Provider, In-home Nanny
Matthew and Ashley Perkins
06.2014 - 12.2014
Child Care Provider, In-home provider/helper
Jennifer Nicholson
09.2012 - 05.2013
Legal Secretary
Sage Law Practice Group
05.2011 - 09.2012
Call Center Representative
Lancer Line, Longwood University
03.2009 - 05.2009
Child Care Provider/Nanny
The Aman Family
01.2009 - 01.2010
Child Care Provider/Nanny
The Pettitt Family
01.2008 - 01.2013
Bachelor of Science - Criminology and Criminal Justice
Longwood University