Heather cruz
tehachapi,ca
Summary
Experienced with patient care and support, delivering compassionate assistance in daily living activities. Utilizes effective communication and teamwork skills to enhance patient comfort and safety. Knowledge of maintaining hygiene standards and ensuring clean environment in clinical settings.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Job Coach
Pathways Community Services
03.2024 - 11.2024
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Developed and maintained relationships with community resources to support job coaching.
- Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
Guard
Allied Universal Security Services
12.2021 - 02.2024
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
Adult Caregiver
Ken Payne
03.2014 - 01.2021
- Adapted care approaches based on individual patient preferences and cultural sensitivities, demonstrating respect for diversity within the caregiving setting.
- Enhanced patient well-being by providing compassionate and attentive care.
- Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.
- Conducted regular safety checks on patient environments, reducing the risk of accidents or injuries.
- Monitored vital signs and reported changes to medical team, allowing for timely interventions.
Education
No Degree - LVN
Cerro Coso Community College
Ridgecrest, CA06-2027
CNA - CNA
Cellan Valley College
Bakersfield, CA12-2024
Diploma of Compilation - Medical Assistant
Kaplan College
Renton, WA02-2013
High School Diploma -
Bakersfield High School
Bakersfield, CA06-2007
Skills
- Progress monitoring
- Vital signs monitoring
- Feeding assistance
- Basic life support
- Adaptable to change
- Patient care excellence
- Medical terminology
- Transfer techniques
- Recording vital signs
- CNA certification
- HIPAA compliance
- Healthcare ethics
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing..
- Cisco Certified Network Associate (CCNA)
- First Aid Certification - American Red Cross or American Heart Association.
- CPR/AED Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- CA Driver's License
- Certified Nursing Assistant (CNA)
Timeline
Job Coach
Pathways Community Services
03.2024 - 11.2024
Guard
Allied Universal Security Services
12.2021 - 02.2024
Adult Caregiver
Ken Payne
03.2014 - 01.2021
No Degree - LVN
Cerro Coso Community College
CNA - CNA
Cellan Valley College
Diploma of Compilation - Medical Assistant
Kaplan College
High School Diploma -
Bakersfield High School
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