Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Certification
References
Timeline
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Heather Dagel

FORT LUPTON,Colorado

Summary

*Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

*Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Frasier Meadows Healthcare Center
Boulder, Colorado
07.2017 - Current
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Observed patients for any changes in their physical or mental condition.
  • Reported changes in patient condition to registered nurse or physician.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Participated in educational programs related to nursing assistant skills development.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Administered medications as directed by registered nurse or physician.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Distributed drinking water and nourishment to residents.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Light Mechanic/Auto Body Apprentice

R-Goods Auto Works
Denver, Colorado
06.2019 - 08.2021
  • Filled small dents and lesser cosmetic issues with plastic or solder to create smooth surfaces for painting.
  • Used buffing tools to repair dents on vehicle doors and panels.
  • Covered bumpers, windows and trim with masking tape to prevent overspray or damage to adjacent areas.
  • Reviewed manufacturer manuals to understand vehicle specifications and parts.
  • Maintained cleanliness and orderliness in the work area.
  • Sanded, refinished and painted car bodies to improve appearance and overall value.
  • Followed workplace safety protocols to prevent injuries, accidents and vehicle damage.
  • Provided customers with invoices and receipts detailing services performed.
  • Applied primer and paint to vehicles following repair.
  • Calibrated and realigned advanced driver-assistance systems (ADAS).
  • Prepared and applied body fillers to repair minor damages.
  • Documented repair processes and completed work orders.
  • Ensured smoothness of vehicle surfaces through sanding and buffing.
  • Followed safety procedures and used protective gear.
  • Replaced damaged car fenders, grills and panels.
  • Matched and mixed paint to ensure perfect color matching.
  • Inspected automotive repairs to match paint and maintain body appearance.
  • Attended advanced training classes to learn new skills and earn certifications for auto body work.
  • Organized and maintained work areas free of potential hazards.
  • Cleaned vehicle exteriors with solvents before applying primer or paint coats.
  • Sealed newly painted surfaces with protective clear coat finishes.
  • Operated sandblasting equipment to remove old paint from vehicle surfaces.
  • Mixed paints according to specific color codes and sprayed them onto vehicles bodies.
  • Maintained cleanliness of shop area by sweeping floors daily.
  • Utilized air compressors to tighten bolts during assembly process.
  • Assisted in the installation of new body parts, bumpers, doors, windows, fenders and other components.
  • Replaced worn or defective parts, such as brake pads, wheel bearings and light bulbs.
  • Performed routine maintenance and repairs on vehicles, such as oil changes, brakes, alignments, suspension work and tune-ups.

Certified Nursing Assistant

PowerBack Rehabilitation
Lafayette, Colorado
02.2015 - 07.2017

Same duties as listed above in previous CNA position held

Certified Nursing Assistant

Broomfield Skilled Nursing & Rehabilitation Center
Broomfield, Colorado
04.2007 - 08.2012

Same duties as listed above in previous CNA positions held

Shop Manager

Duke's Garage
Westminster, Colorado
10.2019 - 2022
  • Responded to customer inquiries in a timely manner.
  • Maintained high standards of customer service throughout the store.
  • Resolved customer complaints promptly and professionally.
  • Ensured compliance with all relevant health, safety and security regulations.
  • Tracked stock levels on a regular basis to avoid out-of-stock situations.
  • Managed daily operations including opening and closing procedures, cash handling and banking activities.
  • Replaced worn or defective parts, such as brake pads, wheel bearings and light bulbs.
  • Reassembled engines after repairs were completed.
  • Diagnosed mechanical problems using computerized diagnostic equipment.
  • Performed routine maintenance and repairs on vehicles, such as oil changes, brakes, alignments, suspension work and tune-ups.
  • Rebuilt brake systems including drums, rotors, shoes, lines and master cylinders.
  • Implemented troubleshooting techniques to resolve issues.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Cleaned or lubricated shafts, bearings or other parts of machinery.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Communicated effectively with customers about repair progress and costs involved.
  • Kept detailed records of repairs, labor involved and parts used.

Education

Associate of Applied Science - Automotive Engineering Technology

Front Range Community College
Westminster, CO
05-2019

Nursing Aide Certification - Nursing Assistance

NW Iowa Community College
Sheldon, IA
11-1998

High School Diploma -

Northglenn High School
Northglenn, CO
05-1996

High School Diploma -

Bollman Occupation Center
Thornton, CO
05-1996

Skills

  • Alzheimer's and Dementia Care
  • Vital signs monitoring
  • Basic Life Support
  • Infection control procedures
  • Direct Patient Care
  • Electronic Charting
  • Responding to emergencies
  • Helping with medication

Affiliations

  • I am a proud mom of 4 boys, an animal lover, a health and fitness coach, love attending hockey games (Go Av's!), enjoys the outdoors such as camping, fishing & hiking and in that order.

Accomplishments

  • I lettered 2 years in Automotive Technology in highschool
  • You'll find me in the November 2019 issue of Glamour Magazine "Women of the Year" proudly being one of the mechanically inclined women in the automotive space.

Languages

English
Professional

Certification

  • Colorado Certified Nurse's Aide license (expires: 01/31/25)
  • Basic Life Support, CPR and AED certified (expires: 08/25/24)
  • QMAP qualified (Qualified Medication Application Person)
  • TrainSmart Pro-Cut Level 1 on-car rotor machining lathe certification (obtained: 01/25/2024)
  • TrainSmart Pro-Cut Level 1 B17 mobile bench lathe certification (obtained: 01/25/2024)
  • ASE Engine Repair certification (expired)
  • ASE Automatic Transmission/Transaxle certification (expired)
  • ASE Manual Drive Train & Axles certification (expired)
  • ASE Suspension & Steering certification (expired)
  • ASE Brakes certification (expired)
  • ASE Electrical/Electronic Systems certification (expired)
  • ASE Heating & Air Conditioning certification (expired)
  • ASE Engine Performance certification (expired)

References

References available upon request.

Timeline

Shop Manager

Duke's Garage
10.2019 - 2022

Light Mechanic/Auto Body Apprentice

R-Goods Auto Works
06.2019 - 08.2021

Certified Nursing Assistant

Frasier Meadows Healthcare Center
07.2017 - Current

Certified Nursing Assistant

PowerBack Rehabilitation
02.2015 - 07.2017

Certified Nursing Assistant

Broomfield Skilled Nursing & Rehabilitation Center
04.2007 - 08.2012

Associate of Applied Science - Automotive Engineering Technology

Front Range Community College

Nursing Aide Certification - Nursing Assistance

NW Iowa Community College

High School Diploma -

Northglenn High School

High School Diploma -

Bollman Occupation Center
  • Colorado Certified Nurse's Aide license (expires: 01/31/25)
  • Basic Life Support, CPR and AED certified (expires: 08/25/24)
  • QMAP qualified (Qualified Medication Application Person)
  • TrainSmart Pro-Cut Level 1 on-car rotor machining lathe certification (obtained: 01/25/2024)
  • TrainSmart Pro-Cut Level 1 B17 mobile bench lathe certification (obtained: 01/25/2024)
  • ASE Engine Repair certification (expired)
  • ASE Automatic Transmission/Transaxle certification (expired)
  • ASE Manual Drive Train & Axles certification (expired)
  • ASE Suspension & Steering certification (expired)
  • ASE Brakes certification (expired)
  • ASE Electrical/Electronic Systems certification (expired)
  • ASE Heating & Air Conditioning certification (expired)
  • ASE Engine Performance certification (expired)
Heather Dagel