Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Davis

Decatur,TN

Summary

Skilled postal service clerk with a background in managing high volume mail processing, customer service, and administrative tasks. Strong knowledge of postal regulations and procedures combined with the ability to handle confidential information with discretion. Committed to improving efficiency and productivity within a fast-paced environment. Proven track record of problem-solving abilities and strong interpersonal skills leading to positive customer experiences. Reliable Rural Carrier Associate with background and efficient mail and package delivery. In route navigation and time management. Strengths include prioritizing tasks, maintaining organization, and promoting positive interactions with customers. In previous roles, improved route efficiency and optimizing delivery sequences and enhanced communication with management team.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Book keeper

Davis Roofing
Ooltewah, Tennessee
01.2024 - Current
  • Managed accounts payable and receivable processes efficiently and accurately.
  • Prepared monthly financial reports using accounting software and spreadsheets.
  • Reconciled bank statements with company records to ensure accuracy.
  • Maintained organized records of invoices, receipts, and financial documents.
  • Ensured accuracy in all accounting entries and records.
  • Provided assistance in preparing tax returns annually.
  • Conducted month-end and year-end close processes, ensuring accuracy of financial reporting.

Light production

Wood gallery
Georgetown
10.2024 - 12.2024
  • Executed light production tasks and efficiently packed boxes to ensure smooth workflow.
  • Completed day-to-day duties accurately and efficiently.

Rural Carrier

United States Postal Service
Georgetown, Tennessee
11.2022 - 10.2024
  • Delivered mail and packages to residence and businesses.
  • Organized mail for delivery in a timely manner according to establish route and schedules.
  • Maintain accurate records of daily deliveries.
  • Inspected postal vehicle for defects prior to operation.
  • Loaded and unloaded trucks efficiently using appropriate equipment.
  • Performed other duties such as mail, stocking shelves, maintaining inventory of supplies.

Clerk

United States Postal Service
Birchwood, Tennessee
08.2011 - 07.2021
  • Organized and maintained filing systems for confidential documents.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Operated cash register to process cash, checks, and credit card transactions.
  • Generated daily reports of sales and activity for management review.
  • Prepare deposits according to establish procedures.
  • Answered phones in a courtesy manner while providing excellent customer service.
  • Maintained inventory levels of office supplies, and equipment as needed.

Education

GED -

Tennessee Department of Labor and Workforce
06.2011

Skills

  • Package handling
  • Hand-eye coordination
  • Team player
  • Sorting procedures
  • Cash handling expertise
  • Money Orders
  • Retail sales
  • Dependability
  • Tax preparation
  • Organizational skills
  • Time management
  • Problem solving
  • Adaptability to change
  • Effective communication
  • Tax document preparation

Timeline

Light production

Wood gallery
10.2024 - 12.2024

Book keeper

Davis Roofing
01.2024 - Current

Rural Carrier

United States Postal Service
11.2022 - 10.2024

Clerk

United States Postal Service
08.2011 - 07.2021

GED -

Tennessee Department of Labor and Workforce
Heather Davis
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