Heather DeCosta
West Palm Beach
Summary
Efficient professional with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs.
Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Overview
7
7
years of professional experience
1998
1998
years of post-secondary education
Work History
Driver/Messenger
Brinks Armored
Smithfield
12.2019 - 06.2020
- Executed efficient route planning to optimize delivery times and minimize fuel consumption.
- Conducted thorough vehicle inspections to ensure operational safety and compliance with regulations.
- Coordinated with team members to streamline delivery processes and enhance overall service quality.
- Maintained accurate records of deliveries, mileage, and fuel usage for documentation purposes.
- Communicated effectively with customers to confirm delivery schedules and address any concerns.
- Implemented safety protocols during transportation to mitigate risks and ensure secure delivery.
- Monitored traffic conditions and adjusted routes accordingly to avoid delays.
- Utilized GPS technology for efficient navigation and real-time route adjustments.
- Adapted to changes in delivery schedules and routes to meet customer demands effectively.
- Facilitated communication between departments to ensure timely processing of deliveries.
- Executed vehicle maintenance tasks to uphold company standards and extend vehicle lifespan.
Patient Transporter
Miriam Hospital
Providence
10.2018 - 12.2019
- Facilitated safe and efficient patient transportation across hospital departments.
- Coordinated transport routes to minimize delays and enhance patient experiences.
- Monitored equipment functionality to ensure reliability during patient transport.
- Maintained accurate patient transport logs for compliance and reporting purposes.
- Collaborated with nursing staff to prioritize patient transport needs effectively.
- Responded to emergency transport requests with urgency and precision.
- Educated patients on transport procedures to alleviate anxiety and improve comfort.
- Engaged in continuous training on safety protocols and equipment handling.
- Adapted to changing patient conditions during transport to ensure safety.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Greeted patient and explained transport plan and destination.
Security Officer
Strategic Security group
Warwick
03.2016 - 10.2019
- Monitored surveillance systems to ensure safety and security of premises.
- Conducted thorough inspections of facilities to identify potential security risks.
- Implemented visitor management protocols to enhance building access control.
- Responded to security incidents by coordinating with emergency response teams.
- Developed comprehensive security reports detailing incidents and response actions.
- Collaborated with law enforcement agencies to address security concerns.
- Enforced safety protocols and procedures among staff and visitors.
- Assisted in the development of security policies to improve operational efficiency.
- Maintained communication with management regarding security updates and incidents.
- Secured sensitive areas by managing access control systems effectively.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
Asset Protection Manager
Walmart
Providence
12.2013 - 05.2015
- Developed comprehensive loss prevention strategies to mitigate risks and enhance asset protection measures.
- Conducted risk assessment analysis to identify vulnerabilities and recommend actionable improvements.
- Coordinated incident response efforts to effectively manage theft and fraud situations.
- Implemented training programs to educate employees on asset protection policies and procedures.
- Monitored compliance with company policies regarding asset protection to ensure adherence.
- Collaborated with law enforcement on investigations involving theft or fraud.
- Evaluated data analysis reporting from loss prevention systems to pinpoint areas needing attention.
- Led collaborative investigations into suspected internal and external theft incidents.
- Designed policy development initiatives to strengthen asset protection frameworks.
- Facilitated cross-departmental communication to address asset protection concerns and enhance security.
- Reviewed and analyzed incident reports to identify patterns and trends in asset loss.
- Streamlined processes for reporting and documenting theft incidents to improve accuracy.
- Assessed technology solutions for loss prevention to enhance operational efficiency.
- Advised store management on best practices for securing assets and reducing shrinkage.
Education
Lincoln High
Lincoln, RISome College (No Degree) - Criminology
Community College of Rhode Island
Providence, Rhode IslandSkills
- Time management
- Record keeping
- Compliance monitoring
- Problem solving
- Attention to detail
- Conflict resolution
Affiliations
- I also enjoy gardening.
- Im training my 1 1/2 yo German Shepherd dog.
- I enjoy food fermentation and preservation
Timeline
Driver/Messenger
Brinks Armored
12.2019 - 06.2020
Patient Transporter
Miriam Hospital
10.2018 - 12.2019
Security Officer
Strategic Security group
03.2016 - 10.2019
Asset Protection Manager
Walmart
12.2013 - 05.2015
Lincoln High
Some College (No Degree) - Criminology
Community College of Rhode Island