Heather Dinnocenti
Accounts Payable/Receivable
Phoenixville,PA
Summary
Ambitious Accounts Receivable/Accounts Payable with more than 25 years of experience in debt collection and Invoicing. Successful in following up on past due accounts and recouping unpaid balances. Outstanding negotiator skillful in creating manageable repayment plans to reduce debt.
Overview
22
22
years of professional experience
Work History
Accounts Receivable/Accounts Payable Specialist
Accupac
11.2020 - Current
- Business to Business
- End of month close
- Managed electronic payment systems to streamline payment processes and reduce errors.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Prepared monthly reports of accounts receivable and accounts payable for management review.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
Medical Billing/Collections
Community Health And Dental Care
09.2011 - 12.2019
- Compiled and tracked outstanding balances owed to medical facilities.
- Processed billing calls and answered questions from patients and third-party carriers.
- Corrected, completed and processed claims for multiple payer codes.
- Processed online and paper appeal submissions and refund requests.
- Assisted in reconciling deposit and patient collections.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Medicare Collections/Billing Specialist
McBee Associates
05.2010 - 07.2010
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Prepared billing statements for patients and verified correct diagnostic coding.
Reimbursement Supervisor
InfusionCare
05.2009 - 05.2010
- Reviewed billing and collections process and determined improvements to streamline workflows.
- Monitored accounts receivables by reviewing payor account listings.
- Held weekly staff meetings and implemented team building exercises, which promoted positive working environment.
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Helped HR teams interpret compensation policies for developing staff benefits and salaries.
- Managed monthly, quarterly and annual payouts for merit rewards, sales commissions and bonus programs.
- Created rewards and recognition programs for acknowledging employees' achievements.
Collections Supervisor
Siemens/Zavata/Apollo Health
10.2001 - 05.2009
- Processed payments and applied to customer balances.
- Researched accounts and completed due diligence to resolve collection problems.
- Accessed credit records to evaluate customer credit histories.
- Generated and mailed updated statements monthly and processed demand letters.
- Visited premises of customers to directly collect payments.
- Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
- Reported on and recommended actions related to financial stability of potential clients.
- Supervised and coordinated activities of collections employees attempting to gather monies owed from consumers.
- Documented conversations with consumers and research into accounts.
Education
No Degree - Medical Coding
Montgomery County Community College
Blue Bell, PA08.2017
Skills
- AR Aging Reports
- Denial Appeals Process
- Collection Calls
- Invoice and Payment Tracking
- Oracle Financials
- Vendor Contracts
- Financial Closing Reports
- Insurance Claims
- Medical Claims Submission
- Invoice Processing
- Insurance Collections
- Account Management
- A/P and A/R Expertise
- Account Reconciliation
Timeline
Accounts Receivable/Accounts Payable Specialist
Accupac
11.2020 - Current
Medical Billing/Collections
Community Health And Dental Care
09.2011 - 12.2019
Medicare Collections/Billing Specialist
McBee Associates
05.2010 - 07.2010
Reimbursement Supervisor
InfusionCare
05.2009 - 05.2010
Collections Supervisor
Siemens/Zavata/Apollo Health
10.2001 - 05.2009
No Degree - Medical Coding
Montgomery County Community College
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