Heather Dove
BATON ROUGE,LA
Summary
Dependable, customer-focused professional with a strong track record of success in high-volume, fast-paced retail environments. Expertise in accurately managing POS transactions, handling cash and card payments, and efficiently resolving customer concerns to enhance satisfaction. Committed to fostering positive customer experiences while maintaining operational efficiency. Proven ability to thrive under pressure and adapt to dynamic situations, ensuring seamless service delivery.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner/Artist
Split Studio Creations
01.2023 - Current
- Create and sell original artwork online and in-person.
- Manage business operations including marketing, customer service, and inventory.
Cashier & Burrito Roller
Izzo’s Illegal Burrito
01.2024 - 01.2025
- Provided friendly, efficient service in a fast-paced environment.
- Handled cash and card transactions accurately.
- Prepared and assembled food orders quickly and with quality.
Teaching Experience
Orleans Parish Sch6cool Board; East Baton Rouge Parish & Houston ISD
01.1995 - 01.2023
- Developed engaging lesson plans aligned with curriculum standards to enhance student learning outcomes.
- Implemented differentiated instruction strategies to meet diverse learning needs of students.
- Collaborated with colleagues to create interdisciplinary projects fostering critical thinking and creativity.
- Mentored new teachers, providing guidance on classroom management and instructional techniques.
Camp Director/Counselor
KidKam
01.2011 - 01.2022
Waitress
The Chimes
01.1991 - 01.1993
Cashier
TCBY
01.1988 - 01.1990
Education
Bachelor of Arts - Elenentary Education
University of New Orleans
New Orleans, LA12-1995
Skills
- Customer relations
- Verbal and written communication
- Time Management
- Cooperative learning experience
- Problem-solving abilities
- Patience and persistence
- Teamwork
Certification
- Teacher - Louisiana Certification B 086472
- Lower Elementary Grades 1-4
- Grades 1-8
- Issued: 2000-05-02
- Valid for Life
Timeline
Cashier & Burrito Roller
Izzo’s Illegal Burrito
01.2024 - 01.2025
Owner/Artist
Split Studio Creations
01.2023 - Current
Camp Director/Counselor
KidKam
01.2011 - 01.2022
Teaching Experience
Orleans Parish Sch6cool Board; East Baton Rouge Parish & Houston ISD
01.1995 - 01.2023
Waitress
The Chimes
01.1991 - 01.1993
Cashier
TCBY
01.1988 - 01.1990
Bachelor of Arts - Elenentary Education
University of New Orleans