Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Heather Driver

Cochran,GA

Summary

Dynamic Blood Bank Supervisor at Crisp Regional Hospital with expertise in blood typing and quality control management. Successfully enhanced patient care through strategic planning and safety protocols, while fostering a culture of accountability. Proven ability to improve operational efficiency and champion customer satisfaction initiatives within the department.

Overview

13
13
years of professional experience

Work History

Blood Bank Supervisor

Crisp Regional Hospital
03.2019 - 03.2022
  • Coordinated with other departments to expedite patient care and ensure timely delivery of necessary blood products.
  • Contributed to organizational goals by participating in strategic planning initiatives focused on expanding services or improving operational efficiency.
  • Increased overall safety and quality control by establishing strict protocols for blood collection, storage, and handling.
  • Championed customer satisfaction initiatives within the department by continuously assessing processes for improvement opportunities.

Diagnostic Technician

Houston Medical Center
08.2012 - 11.2017
  • Improved patient satisfaction with timely diagnosis through excellent communication and collaboration with medical staff.
  • Continuously updated knowledge on current testing methodologies by attending relevant training sessions and workshops.
  • Utilized portable diagnostic assessment equipment.
  • Enhanced diagnostic accuracy by conducting thorough equipment maintenance and calibration.

Generalist Bench Technologist

Bleckley Memorial Hospital
01.2009 - 07.2011
  • Reduced turnaround time for test results by optimizing equipment usage and prioritizing tasks effectively.
  • Improved cross-functional collaboration by providing timely support to other departments as a versatile bench technologist.
  • Collaborated with management to develop performance metrics for staff evaluation, fostering a culture of accountability and growth.
  • Troubleshot equipment malfunctions promptly, minimizing downtime and maintaining consistent productivity levels within the lab.

Education

Associate of Applied Science - Medical Laboratory Science

Central Georgia Technical College
Macon, GA
06-2000

Skills

  • Patient confidentiality
  • Site inspection
  • Specimen collection and handling
  • Quality control management
  • Blood typing proficiency
  • Cross-matching expertise

Accomplishments

  • Supervised team of 5 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Blood Bank Supervisor

Crisp Regional Hospital
03.2019 - 03.2022

Diagnostic Technician

Houston Medical Center
08.2012 - 11.2017

Generalist Bench Technologist

Bleckley Memorial Hospital
01.2009 - 07.2011

Associate of Applied Science - Medical Laboratory Science

Central Georgia Technical College

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Heather Driver