Heather Dukes
Greenfield,USA
Summary
Experienced with warehouse operations, inventory control, and team supervision. Utilizes effective communication and organizational skills to enhance workflow efficiency and team productivity. Track record of implementing process improvements and ensuring high standards of accuracy and safety.
Overview
24
24
years of professional experience
Work History
Warehouse Supervisor
PCL/Oak Creek, WI
Oak Creek, WI
06.2025 - Current
- Administrative support for the Warehouse
- Scheduling all IB dock appointments
- Receiving of all products
- Inventory transactions in 3PL
- Back up to Warehouse Mgr.
- Managed inventory control processes, utilizing warehouse management systems to track stock levels effectively.
- Coordinated inbound and outbound shipments, ensuring timely processing and accuracy in documentation.
Warehouse Coordinator Warehouse Supervisor
Saputo Cheese/Franklin,WI
Franklin, WI
10.2023 - 05.2025
- Administrative support for the Warehouse/Operations
- Scheduling all dock appointments (materials/finished goods)
- Receiving of all products (materials/finished goods)
- Shipping of all finished goods
- Inventory transactions in SAP
- Back up to Warehouse Mgr.
- General administrative duties
- Supervised team of warehouse staff, providing training and mentorship to enhance performance.
- Led daily operations ensuring efficient workflow and adherence to safety protocols.
Warehouse Supervisor
Medline Industries/Hartland, WI
Hartland, WI
03.2019 - 08.2023
- Administrative support for the Warehouse/Operations
- Scheduling all dock appointments (materials/finished goods)
- Receiving of all products (materials/finished goods)
- Shipping of all finished goods (ReadyCare/Excelsior)
- Inventory transactions in AS400/SAP
- Back up to Warehouse Supervisor
- General administrative duties
Warehouse/Operations Coordinator
Palermo’s Pizza/Milwaukee, WI
Milwaukee, WI
08.2016 - 02.2018
- Administrative support for the Warehouse/Operations
- Payroll through ADP
- Building/Updating BI reports
- Scheduling all dock appointments
- Receiving of all products (ingredients/finished goods)
- Responsible for training all other warehouse admins
- General administrative duties
Administrative Assistant
G&J Pepsi Cola Bottlers/Lexington, KY
Lexington, KY
10.2012 - 06.2016
- Administrative support for the On-Premise manager and four Business Development Representatives
- Building/Updating BI reports
- Responsible for keeping all expense reports updated and turned in for all team members using Concur
- All tracking of PO’s and check requests/Tracking of all gratis product for south division (3 warehouses)
- Administrative support for the Service Department/MEM when needed Administrator for the On Premise SharePoint site
- General administrative duties (filing/ordering office supplies)
Medical Receptionist/Office Coordinator/Scheduler
Premier Podiatry Services/Chicago, IL
Chicago, IL
06.2002 - 07.2012
- Checking In/Out patients/Collecting Co-Pays
- Answering phones
- Scheduling appointments for clinic and home visits
- Rooming patients and cleaning exam rooms/Sterilizing tools for Dr. medical boxes for home visits
- Routing home visits using a mapping system
- All general office duties (x-rays/filing/payroll)
Education
High School Diploma -
Lake View High School
Chicago06-1993
Skills
- Microsoft Office, Word, Excel (BI tables)
- PowerPoint/SharePoint/OneNote/Access/Outlook 365
- PODMED/Biomedix/EMR Systems/ADP/AS400/SAP/3PL
- Inventory management
- Warehouse operations
- Problem-solving
- Warehouse organization
- Shipping and receiving
- Attention to detail
- Warehouse logistics
- Staff training
- Task delegation
Timeline
Warehouse Supervisor
PCL/Oak Creek, WI
06.2025 - Current
Warehouse Coordinator Warehouse Supervisor
Saputo Cheese/Franklin,WI
10.2023 - 05.2025
Warehouse Supervisor
Medline Industries/Hartland, WI
03.2019 - 08.2023
Warehouse/Operations Coordinator
Palermo’s Pizza/Milwaukee, WI
08.2016 - 02.2018
Administrative Assistant
G&J Pepsi Cola Bottlers/Lexington, KY
10.2012 - 06.2016
Medical Receptionist/Office Coordinator/Scheduler
Premier Podiatry Services/Chicago, IL
06.2002 - 07.2012
High School Diploma -
Lake View High School