Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Eberspacher

Cottonwood Heights

Summary

Dynamic Verification and Authorization Specialist with extensive experience at Mountain Land Physical Therapy, excelling in insurance verification and prior authorization processing. Proven ability to communicate effectively with patients and providers, ensuring seamless claims management. Skilled in EMR systems and dedicated to delivering exceptional customer service in fast-paced medical environments.

Overview

10
10
years of professional experience

Work History

Verification and Authorization Specialist

Mountain Land Physical Therapy
09.2021 - Current

Assisted with insurance verifications for multiple payers. Supported authorization processes for specific payers. Transitioned to submitting and obtaining authorizations for patients with commercial, Medicare, and Medicaid payers.

Virtual Scribe

AQuity Solutions
11.2020 - 09.2021

Facilitated real-time medical transcription services for three physicians at Yale Medicine to enhance patient documentation efficiency.

Medical Assistant and Scribe

Granger Medical
12.2018 - 06.2020

Rejoined previous workplace as a medical assistant and scribe, providing comprehensive support to healthcare providers.

Assisted nurse practitioners with patient care tasks and triage responsibilities. Supported various facilities in managing patient flow and administrative duties. Collaborated with healthcare teams to enhance service delivery.

Medical Assistant and Scribe

Wasatch Internal Medicine/Granger Medical
08.2015 - 08.2017

Assisted in patient care as a CNA while completing on-the-job training to transition to a medical assistant role. Supported a physician as a medical assistant and scribe in a clinical setting. Collaborated closely with nurse practitioners and obtained phlebotomy and IV therapy certifications through CCCNA. Worked night clinics and provided assistance in urgent care services within the clinic.

Education

Nursing

Salt Lake Community College
Salt Lake City, UT

Skills

  • Claims management
  • Medical terminology expertise
  • Insurance verification
  • Data entry proficiency
  • Prior authorization processing
  • Effective communication skills
  • Customer service
  • Patient communication
  • EMR systems

Timeline

Verification and Authorization Specialist

Mountain Land Physical Therapy
09.2021 - Current

Virtual Scribe

AQuity Solutions
11.2020 - 09.2021

Medical Assistant and Scribe

Granger Medical
12.2018 - 06.2020

Medical Assistant and Scribe

Wasatch Internal Medicine/Granger Medical
08.2015 - 08.2017

Nursing

Salt Lake Community College