HEATHER ELIZABETH TROTT
Decatur,GA
Summary
Reliable, detail-oriented professional with experience in customer service, delivery operations, and commercial cleaning. Several years of experience working from home as a subcontractor in a support Position. Brings clear communication, time management, independent work habits, and a commitment to work in the values of the company.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Delivery Driver & Customer Service Representative
Grubhub
04.2019 - 01.2021
- Coordinated with customers and restaurants to resolve order issues, ensuring a seamless delivery experience.
- Delivered orders with professionalism and courtesy, enhancing customer satisfaction.
- Exhibited reliability and attention to detail, effectively resolving challenges during deliveries.
- Managed delivery schedules and prioritize tasks in a fast-paced environment.
- Adapted to changing priorities while maintaining professional service.
Commercial Cleaning Subcontractor
Chase Bank Locations
09.2017 - 04.2019
- Executed commercial cleaning services for Chase Bank locations, ensuring compliance with cleanliness standards.
- Executed responsibilities without supervision to complete tasks and maintain expected cleanliness standards.
- Upheld clean, orderly, and professional environments to enhance customer experience.
- Followed assigned cleaning responsibilities and paid attention to detail.
Education
Business And Customer Service Technology - Business And Customer Service Tchnology
Central Ga Tech
Hawkinsville, GA 05.2026 - 08.2026
Master's - Psychology
University of Phoenix- Online
Marietta, GA 09.1996 - 01.1998
Skills
- Delivery logistics
- Logistics coordination
- Customer service
- Time management
- Problem-solving skills
- Organizational skills
- Professional communication
- Professional reliability
Timeline
Business And Customer Service Technology - Business And Customer Service Tchnology
Central Ga Tech
05.2026 - 08.2026
Delivery Driver & Customer Service Representative
Grubhub
04.2019 - 01.2021
Commercial Cleaning Subcontractor
Chase Bank Locations
09.2017 - 04.2019
Master's - Psychology
University of Phoenix- Online
09.1996 - 01.1998