Heather Eloshway
Coal Center,PA
Summary
Devoted Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Overview
30
30
years of professional experience
Work History
Delivery Driver
DoorDash/Uber
Pittsburgh, PA
01.2023 - Current
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Resolved customers' complaints regarding products or services.
- Contacted customers if there were delays in delivery due to traffic or other issues.
Direct Support Professional
Arc Human Services
Canonsburg, PA
07.2019 - 04.2022
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Followed care plan and directions to administer medications.
- Accompanied or transported clients to appointments, errands and social activities.
- Transported clients to doctor's appointments and errands.
- Used approved crisis intervention techniques in emergency situations.
- Assisted with planning and coordination of activities and outings based on individual needs.
Material Handler
ClosetMaid
Belle Vernon, PA
08.2017 - 06.2019
- Logged unit quantities and entered data into inventory database.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Managed full range of warehousing activities including receiving, storing and shipping.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Security Guard
Kellington Protection Services
Carnegie, PA
09.2016 - 07.2017
- Sign visitors in/out of active gas well work site.
- Keep an accurate headcount of workers on site.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Warned persons of rule infractions or violations and evicted violators from premises.
Security Officer Lead
Centurian Security
Monaca, PA
05.2011 - 08.2016
- Oversee security officers assigned to specific work site.
- Keep an an accurate headcount of of workers onsite.
- Guarded restricted areas to prevent unauthorized entry.
Security Monitor
Renewal, Inc
Pittsburgh, PA
04.2008 - 04.2011
- Accountability of residents living in a halfway house.
- Pat down and searches of residents and their belongings.
- Drug scanning.
- Administer and observe medication consumption.
Shift Supervisor
Dairy Queen
West Mifflin, PA
10.1993 - 12.2007
- Solve customer issues.
- Money deposits/paperwork.
- Employee scheduling.
- Supervise employees.
Home Care Aide
Kathleen Craddock
Port Vue, PA
11.2003 - 07.2006
- Assisted with ADL's.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Prepare and administer shots.
- Managed patient transportation and appointment scheduling.
Education
Criminal Justice
Kaplan Career Institute -
Pittsburgh, PA09.2006
Skills
- Crisis Management
- Client Documentation
- Behavior Redirection
- Community Activities
- Personal Hygiene Assistance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Delivery Driver
DoorDash/Uber
01.2023 - Current
Direct Support Professional
Arc Human Services
07.2019 - 04.2022
Material Handler
ClosetMaid
08.2017 - 06.2019
Security Guard
Kellington Protection Services
09.2016 - 07.2017
Security Officer Lead
Centurian Security
05.2011 - 08.2016
Security Monitor
Renewal, Inc
04.2008 - 04.2011
Home Care Aide
Kathleen Craddock
11.2003 - 07.2006
Shift Supervisor
Dairy Queen
10.1993 - 12.2007
Criminal Justice
Kaplan Career Institute -
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