Heather Evans
Houston,TEXAS
Summary
Dynamic and reliable professional with a strong background in customer service and teamwork, honed at Taco Bueno. Proven ability to enhance efficiency and maintain cleanliness, while effectively handling cash transactions. Committed to fostering positive environments and exceeding expectations through problem-solving and a proactive approach.
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in Desired Position role.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Team Member
Taco Beuno
09.2019 - 09.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
Daycare Worker
Enchantment Academy
08.2018 - 02.2019
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Distributed food, napkins, and beverages in preparation for snack time.
- Meticulously sanitized toys and play equipment.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Encouraged good behaviors using positive reinforcement methods.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
Custodian
Small Business
Portales, NM
08.2017 - 01.2018
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Reported vandalism or other damage to property to supervisor.
Cashier
McDonald's
Portales, NM
06.2016 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
School Custodian
Portales Municipal Schools
Portales, NM
12.2015 - 05.2016
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
Bachelors Of Science - Information Technology
Colorado Technical University
Colorado Springs, COHigh School Diploma -
Portales High School
201 S. Knoxville St. 05.2016
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Cash handling
- Cleaning
- Computer skills
- Willingness to learn
- Teamwork
- Reliability
Timeline
Team Member
Taco Beuno
09.2019 - 09.2019
Daycare Worker
Enchantment Academy
08.2018 - 02.2019
Custodian
Small Business
08.2017 - 01.2018
Cashier
McDonald's
06.2016 - 08.2017
School Custodian
Portales Municipal Schools
12.2015 - 05.2016
Bachelors Of Science - Information Technology
Colorado Technical University
High School Diploma -
Portales High School