Heather Everhart
Chillicothe,OH
Summary
Detail-oriented professional skilled in quality assurance monitoring and accurate documentation . Successfully led projects to improve electronic health record utilization, contributing to enhanced patient experiences and regulatory compliance.
Overview
16
16
years of professional experience
Work History
Lead Health Information Specialist
Datavant
02.2021 - Current
- Recruiting, training, and mentoring staff
- Establish protocols and workflows enhancing patient experience and minimizing negative impacts.
- Ensure compliance with healthcare regulations
- Analyze data for trends and compliance.
- Directed projects focused on optimizing electronic health record utilization within the organization.
- Monitored and tracked inventory, assigned work tasks and adjusted assignments based on priorities.
- Communicated effectively with staff, patients, and clients by email and telephone.
- Supervised office inventory processes by coordinating orders, handling requisitions, managing stock levels, and overseeing shipment reception.
State Tested Nursing Assistant
Carecore
01.2015 - 05.2022
- Assisted patients with daily living activities, ensuring comfort and safety.
- Documented patient care accurately in electronic health records system.
- Trained new nursing assistants on facility protocols and patient care best practices.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Collaborated with healthcare team to implement individualized care plans.
Office/Sales Manager
Marshall's Auto Parts
02.2010 - 02.2016
- Coordinate receiving, warehousing, and distribution, including managing daily shipping routes and carrier relationships
- Supervise, train, and evaluate staff, including creating work schedules and handling performance management.
- Inventory & Stock Control
- Monitor inventory levels, maintain accurate records, and manage stock tracking systems.
- Analyze logistics data to improve cost savings, speed, and accuracy.
- Ensure all operations adhere to health, safety, and industry regulations.
- Investigate shipping discrepancies, delays, or damaged goods to implement corrective actions
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Associate of Science - Healthcare Administration
Daymar
Chillicothe, OHSkills
- ICD-10-cM coding
- Healthcare IT systems
- Medical records indexing
- HIPAA compliance
- Revenue cycle management
- Schedule creation and maintenance
- New system implementation
- Quality assurance monitoring
- Office administration
- Accurate documentation
- Operational planning
- Report writing
- Trained in Excel, Power Point and Outlook
Timeline
Lead Health Information Specialist
Datavant
02.2021 - Current
State Tested Nursing Assistant
Carecore
01.2015 - 05.2022
Office/Sales Manager
Marshall's Auto Parts
02.2010 - 02.2016
Associate of Science - Healthcare Administration
Daymar