Heather Eye
Rockford,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adept at enhancing operational efficiency and workplace safety, demonstrated through a proven track record at Landscape Structures. Skilled in material handling and fostering team collaboration, I significantly improved kitting processes and safety protocols. My commitment to excellence is further evidenced by consistently receiving positive feedback from clients at Zerorez for tailored service solutions.
Overview
5
5
years of professional experience
Work History
Kitter 2
Landscape Structures
03.2023 - Current
- Contributed to team success by cross-training in various roles and departments as needed.
- Aided supervisors in developing better resource allocation strategies based on historical workload trends.
- Promoted workplace safety culture through ongoing adherence to protocols, active participation in safety meetings, and prompt reporting of any hazards or concerns.
- Increased productivity with the implementation of lean manufacturing principles and techniques.
- Improved kitting efficiency by streamlining processes and optimizing workflow.
- Maintained a clean, safe work environment in compliance with company regulations and industry standards.
- Assisted new hires with training on kitter-specific procedures while fostering an inclusive work environment that promoted teamwork.
Rug Technician
Zerorez
01.2021 - 02.2022
- Continuously improved skills through training sessions, workshops, and certification courses related to the rug cleaning industry.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Enhanced customer satisfaction by providing thorough and efficient rug cleaning services.
- Maintained a high level of professionalism while interacting with clients, addressing concerns and answering questions.
- Provided exceptional service, consistently receiving positive feedback from satisfied customers.
- Tailored rug cleaning methods based on individual client needs, ensuring the best possible outcomes for each project.
Pest Control Technician
Adam's Pest Control
02.2020 - 11.2021
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Drove to customer residences and places of business to inspect for pests.
- Inspected commercial and residential buildings and structures for pest issues.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
Education
High School Diploma -
Buffalo Alternative Learning Center
Buffalo, MN06.2018
Skills
- Warehouse Safety
- Product verification
- Material Handling
- Process Improvement
- Communication
- Problem-Solving
- Attention to Detail
- Quality Control
Timeline
Kitter 2
Landscape Structures
03.2023 - Current
Rug Technician
Zerorez
01.2021 - 02.2022
Pest Control Technician
Adam's Pest Control
02.2020 - 11.2021
High School Diploma -
Buffalo Alternative Learning Center
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