Heather Seed

• Assisted in the development and implementation of individualized education plans for students with special needs.
• Provided one-on-one support to students to help them reach their educational goals.
• Collaborated with teachers, administrators, and parents to create a positive learning environment for students.

Reduce recidivism by promoting offender change through proven strategies during safe and secure incarceration and effective community supervision

Maintained full knowledge of bar and menu items and made recommendations. Delivered quality food and beverage service to guests in a responsible manner. Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.  Neatly set tables. Collected money and made change. Opened and closed bar tabs and transferred tabs to dining area. Processed cash, credit card and voucher payments. Upheld a high standard of cleanliness in all work areas. Maintained bar stocks, replenishing daily as necessary. Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Made engaging connections with guests to create loyalty.

Created and implemented developmentally-appropriate curriculum that addressed all learning styles. Established a safe play environment for the children. Distributed quarterly educational assessments, similar to report cards, to each parent. Encouraged children to be understanding of others. Maintained a child-friendly environment with access to outdoor activities. Incorporated music, art and theater into lesson planning. Helped children reach milestones in the area of self-care. Developed professional relationships with parents, teachers, directors and therapists.

Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play. Created an infant area, toddler area and preschool area of play within the daycare. Carefully monitored children's play activities. Offered detailed daily reports that outlined each child’s activities. Carefully identified warning signs of emotional and developmental problems in children. Maintained daily records of activities, behaviors, meals and naps. Created and implemented a developmentally appropriate curriculum. Upheld all CPR and Minnesota regulated certifications. Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers. Sparked creativity and imagination by helping children discover new things each day. Made policy decisions in conjunction with daycare board. Sustained ideal staff-to-student ratio in center licensed for 14 children aged 6 weeks- 10 years. Controlled administrative, operational, financial and logistical areas of facility

Exchanged returned merchandise for customers quickly and efficiently. Served as liaison between customers, store personnel and various store departments. Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction. Informed customers about sales and promotions in a friendly and engaging manner. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Trained new employees on company customer service policies and service level standards.  Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.