Summary
Overview
Work History
Education
Skills
Interests
Jazzercise Fitness Instructor
Timeline
Generic

Melissa Stoops

Santa Cruz,CA

Summary

Dynamic professional with experience as a Legal Assistant at Willoughby Law Firm, adept at client needs assessment and conflict resolution. Proven ability to enhance operational efficiency and maintain confidentiality. A self-starter and team player, skilled in event coordination and planning, committed to delivering exceptional results in fast-paced environments.

Overview

34
34
years of professional experience

Work History

Legal Assistant

Willoughby Law Firm
05.2024 - Current
  • Assist in drafting legal documents to support attorneys and clients.
  • Manage case files by organizing, filing, and maintaining accurate records for ongoing cases.
  • Gather key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
  • Licensed Process Server
  • Uphold ethical standards by maintaining confidentiality of sensitive client information at all times.

Sales Associate

Lululemon Athletica
11.2022 - 05.2024
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring availability of popular items and minimizing stockouts.
  • Processed sales transactions efficiently, maintaining accuracy in cash handling.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Participated in training sessions for new hires, sharing best practices and operational knowledge.

Executive Assistant

PCI Consultants
01.2017 - 03.2020
  • Coordinated executive schedules, ensuring optimal time management and prioritization of tasks.
  • Developed and maintained efficient filing systems, improving document retrieval processes.
  • Facilitated communication between departments
  • Managed travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
  • Train new hires and coordinate manage shift leads
  • Assist in signature processing of initiative petitions of multiple issues and states to meet deadlines

Flight Attendant

Delta Airlines
12.1991 - 05.2000
  • Delivered exceptional customer service to diverse international and domestic passengers, ensuring a comfortable travel experience.
  • Managed in-flight safety protocols, conducting thorough pre-flight checks and emergency equipment inspections.
  • Assisted in training new flight attendants on company policies and emergency procedures to enhance team performance.
  • Coordinated communication between cabin crew and ground staff, facilitating efficient boarding processes and passenger inquiries.

Education

Bachelor of Science - Communications

Northern Arizona University
Flagstaff, AZ
05-1991

Skills

  • 18 years of Fitness Training Experience
  • Self starter & Team player
  • Client needs Assessment
  • Seasoned in Conflict Resolution
  • Calm under pressure
  • Event Coordination & Planning

Interests

  • Embracing outdoor adventures such as hiking and paddle boarding
  • Reading
  • Travel
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Yoga

Jazzercise Fitness Instructor

Designed classes to match the skill and learning levels for all participants. Instructing all ages and all levels of fitness while promoting a healthy lifestyle. Recommend exercise modifications to individual clients to avoid injury or accommodate restrictions. Promote classes and membership.

Timeline

Legal Assistant

Willoughby Law Firm
05.2024 - Current

Sales Associate

Lululemon Athletica
11.2022 - 05.2024

Executive Assistant

PCI Consultants
01.2017 - 03.2020

Flight Attendant

Delta Airlines
12.1991 - 05.2000

Bachelor of Science - Communications

Northern Arizona University

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