Heather Fauber
Elkins,WV
Summary
Seeking a position in an environment where there is a need for a variety of office management tasking including- computer knowledge, organization abilities, business intelligence and ability to work well with others. I am very determined and goal oriented. I am able to perform under pressure and adapt to new situations.
Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Overview
16
16
years of professional experience
Work History
Speech Therapist Assistant
Integrated Speech Solutions
08.2022 - Current
- Enhanced patient progress by implementing individualized speech therapy plans and tracking improvements.
- Participated in interdisciplinary team meetings to discuss patient progress, challenges faced, and potential solutions for improvement in care delivery.
- Supported patients'' development of expressive and receptive language skills through engaging activities and exercises.
- Assisted in creating customized visual aids to improve comprehension among patients with diverse needs.
- Coordinated schedules with other professionals involved in each client''s care plan ensuring seamless collaboration across disciplines.
- Kept up-to-date with industry best practices through ongoing professional development opportunities.
Cashier
84 Lumber
06.2019 - Current
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Helped customers find specific products, answering questions and offering advice.
- Processed returned items in accordance with store policy.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Head Teller
MVB BANK
09.2014 - Current
Billing Specialist
IBEX Global - The Resource Group
06.2019 - 06.2021
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Cost Management Specialist
KBR
12.2014 - 12.2015
- Organized work orders.
- Managed money for site jobs contracted through DuPont.
Assistant Head Teller
City National Bank
05.2013 - 08.2014
- Can perform all Head Teller duties.
- Balancing the Vault.
Sales Agent
Ibex Global, formally TRG
08.2012 - 03.2013
- Phone Representative for Frontier Phone, Internet, and Television, Troubleshoot with the general public to solve technical issues with Frontier Services.
Medical Assistant / Office worker *Medical Assistant
Teays Valley Urgent Care
05.2008 - 11.2009
- Worked the Front Desk.
- Dealt with Medical Billing.
- Checked patients in.
- Answered calls.
Education
Medical Assistant -
Everest Institute Cross
Lanes, WV2009
Skills
- Medical Billing
- Money handling
- Phone skills
- Excellent people skills
- Troubleshoot issues
- POS systems
- Issue resolution
- Payment processing
- Cash drawer balancing
- Cash management
Timeline
Speech Therapist Assistant
Integrated Speech Solutions
08.2022 - Current
Cashier
84 Lumber
06.2019 - Current
Billing Specialist
IBEX Global - The Resource Group
06.2019 - 06.2021
Cost Management Specialist
KBR
12.2014 - 12.2015
Head Teller
MVB BANK
09.2014 - Current
Assistant Head Teller
City National Bank
05.2013 - 08.2014
Sales Agent
Ibex Global, formally TRG
08.2012 - 03.2013
Medical Assistant / Office worker *Medical Assistant
Teays Valley Urgent Care
05.2008 - 11.2009
Medical Assistant -
Everest Institute Cross
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