Heather Finnegan
Peru,ME
Summary
Driven and passionate Recovery Coach looking to obtain a rewarding and challenging position in Human Services that offers professional advancement and growth where will be able to utilize education, training, and life experience. Collaborating to bridge the gap and Focus on building positive rapport with a diverse range of clients, professionals ,and community as a role model and motivating through hope and inspiration.
Overview
14
14
years of professional experience
Work History
Recovery Coach
Tri County Mental Health Services
Lewiston, ME
10.2023 - Current
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Improved client recovery rates by developing personalized coaching plans tailored to individual needs.
- Provided crisis intervention services when necessary, connecting clients with appropriate emergency resources as needed.
- Established trust and rapport with clients, creating strong foundation for open communication and collaboration throughout recovery process.
- Maintained strict adherence to confidentiality standards, protecting clients'' privacy during recovery process.
- Strengthened relationships with community partners, enabling better access to resources and support services for clients.
- Gathered information about useful resources and helped coordinate referrals.
- Worked well in team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Co-Owner Ross Cleaning and Renovations
Self Employed
Gulf Shores, AL
11.2021 - 06.2023
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Cultivated safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Developed estimates by costing materials, supplies, and labor.
- Developed process improvements to enhance overall delivery of service.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Certified Medical Technician
Pinnicle Health And Rehab
Canton, ME
12.2009 - 03.2018
- Contributed to overall efficiency of medical facility by maintaining organized records and logs.
- Upheld strict confidentiality standards when discussing patient information with colleagues or healthcare providers, protecting sensitive data from unauthorized access.
- Assisted in training new staff members ensuring consistent quality across team.
- Collaborated with nursing staff to ensure proper dosage, timing, and documentation of administered medications for optimal patient care by accurately administering medication as prescribed and closely monitoring for side effects.
- Consistently maintained professional demeanor when interacting with patients, families, coworkers, and supervisors alike, fostering positive work environment.
- Supported patients'' well-being by answering questions about their medications and educating them on potential side effects or interactions.
- Facilitated seamless pharmacy communications by liaising between pharmacists, physicians, and nursing staff regarding prescription orders and clarifications.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored medication storage area to maintain medication security and control.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Administered First aide, basic life and advanced life support to patients with accurate, safety and speed while waiting for EMS to arrive.
Certified Nurses Assistant
Central Maine Medical Center
Rumford, ME
05.2017 - 01.2018
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Performed CPR on unresponsive patients, increasing survival rates in critical situations.
- Communicated effectively with dispatchers, relaying vital information about patient conditions and incident locations for timely responses.
- Provided basic life support interventions, such as airway management and oxygen administration, contributing to improved patient outcomes during emergency situations.
Education
Health And Human Services/ Nursing
Central Maine Community College
Auburn, ME05.2025
Skills
- Interpersonal Communication
- Critical thinking
- Flexible & Adaptable to various circumstances
- Leadership
- Empathy
- Can provide calming nature during Conflict resolution, Crisis intervention, and Hostile situations
- Verbal and written communication
- Advocate
Additional Information
I am currently working toward:
MHRT/C
Alcohol and Drug Councilor Aide
LADC
Associates degree in Health and human Services
My heart and passion is in the recovery field. My goal is to be in the field providing support and being a liaison for the community. I believe we can make a difference and in the process save lifes.
Timeline
Recovery Coach
Tri County Mental Health Services
10.2023 - Current
Co-Owner Ross Cleaning and Renovations
Self Employed
11.2021 - 06.2023
Certified Nurses Assistant
Central Maine Medical Center
05.2017 - 01.2018
Certified Medical Technician
Pinnicle Health And Rehab
12.2009 - 03.2018
Health And Human Services/ Nursing
Central Maine Community College
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