Heather Fisher
Pampa,TX
Summary
Dynamic and dependable professional with extensive experience in caring for both children and senior citizens. Proven ability to multitask and maintain organization while delivering exceptional care in both the home health and child care/development environments. Recognized for active listening and empathy, fostering strong relationships, and ensuring satisfaction in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Cashier / Customer Service
United Supermarkets
Pampa, TX
10.2013 - 09.2023
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Answered phone calls to assist customers with questions and orders.
- Verified customer age requirement for alcohol or tobacco purchases.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Offered customers carry-out service at completion of transaction.
- Issued receipts, refunds, credits or change due to customers.
- Welcomed customers, offering assistance to help find store items.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Home Health Aide
Outreach Home Health Care
Amarillo, TX
09.2008 - 10.2013
- Monitored client behaviors and emotional states, reporting concerns to assigned RN.
- Organized and assisted with self-administered medications.
- Maintained client household, meals, required shopping, and personal hygiene.
- When required, acted as the liaison between the family and health care facility.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided companionship for elderly or disabled clients by engaging in conversation, reading aloud, playing games, and other activities.
- Accompanied clients to doctors' offices or on other trips outside home.
Cafeteria Monitor /Aide Assistant
PISD - Woodrow Wilson Elementary
Pampa, TX
01.2006 - 05.2008
- Greeted students upon entering the cafeteria and directed them to appropriate seating areas.
- Monitored use of condiments, utensils and beverages.
- Engaged with students and staff in a friendly manner to create a welcoming cafeteria environment.
- Collaborated with kitchen staff to coordinate meal preparation and efficient service.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Reminded students about proper etiquette while eating in the cafeteria area.
Daycare Provider
FBC/CDC
Pampa, TX
08.1998 - 12.2005
- Supervised children in age groups ranging from 6 months to 6 years.
- Generated and documented lesson plans for both indoor and outdoor activities.
- Assisted in both music and physical education activities.
- Assisted with Vacation Bible School (VBS).
- At the time of employment, I accrued multiple hours of training through Wayland Baptist University, as well as maintainimg basic first aid for children.
- Guided children through engaging and productive activities to foster fun learning environment.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Observed behavioral issues to alert parents or guardians.
- Maintained organized and clean classroom and play areas.
- Developed and enforced positive strategies to encourage good behavior.
- Maintained safe play environment.
Education
High School Diploma -
Pampa High School
Pampa, TX05-1991
Skills
- Dependability and reliability
- Multitasking and organization
- Time management abilities
- Honest and dependable
- Active listening
- Adaptability
- Empathy and patience
- Reliability and punctuality
Timeline
Cashier / Customer Service
United Supermarkets
10.2013 - 09.2023
Home Health Aide
Outreach Home Health Care
09.2008 - 10.2013
Cafeteria Monitor /Aide Assistant
PISD - Woodrow Wilson Elementary
01.2006 - 05.2008
Daycare Provider
FBC/CDC
08.1998 - 12.2005
High School Diploma -
Pampa High School
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