Compassionate hardworking individual that will increase sales, customer relationships, and customer service satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Animal Care Specialist
Lucky Dog Pet Resort
Nipomo
06.2022 - Current
Providing exceptional animal care by specializing care to fit individual needs for optimal well-being and comfort.
Bathing and Grooming for maintenance and cleanliness.
Adaptive landscaping for aesthetic appearance.
Providing fantastic customer service.
Lead and Receptionist
Lucky Dog Pet Resort
Nipomo
02.2016 - 10.2020
Supervise up to 8 employees and up to 99 dogs and cats daily to maintain high quality pet care.
Increase sales by suggesting and involvement in special promotions.
Improve customer satisfaction percentile with educational facility tours, efficient communication updates, computer system notes and approachable demeanor.
Animal Care Specialist and Representative
VCA South Shore Animal Hospital
Arroyo Grande, CA
05.2015 - 08.2016
Providing smoothe operations of the front desk by along with exceptional customer service.
Implementation of retail store front to increase sales and customer availability for non-prescription veterinary products.
Preforming assistance with veterinary procedures, maintaining sanitary protocols, administering medications and compassionate medical care for inpatients.
Education
Graduate Certificate - Phlebotomy
Clinical Technical Institute
Santa Maria, CA
09.2023
Skills
Word, Microsoft, Global Vet Link, Kennel Connection, Gingr, Excel, Emails, Cisco, and knowledge of customer care