Leilani Nguyen

• Provide daily care for animals, including feeding, handling, and administering medications (oral and topical).

• Bathe and groom animals as needed to maintain cleanliness and comfort.

• Observe animal behavior and monitor for signs of stress, illness, or injury, reporting concerns to management or veterinary professionals.

• Clean and sanitize kennels, play areas, and equipment, following strict infection control protocols.

• Assist in customer service, including communicating with pet owners regarding animal care, behavior, and health needs.

• Utilize Gingr pet care software for scheduling, tracking, and maintaining accurate records of animal activities and care.

• Collaborate with team members to ensure efficient operations in a high-volume environment.

• Provided compassionate, personalized care to elderly and disabled clients, supporting their independence and well-being.
• Assisted with daily living tasks including bathing, grooming, dressing, toileting, and mobility support.
• Prepared nutritious meals according to dietary needs and supported household tasks such as cleaning, laundry, and grocery shopping.
• Administered and managed medications, followed medical instructions, and recorded health updates for continuity of care.
• Observed clients for changes in physical or emotional condition and reported concerns to family members or medical professionals.
• Offered emotional support and companionship to reduce stress and improve quality of life.
• Scheduled and provided transportation to doctor appointments, errands, and community activities.
• Practiced patience, discretion, and clear communication to build trust and maintain client dignity.