Heather Foster
Kinder,LA
Summary
Experienced with managing comprehensive billing operations, ensuring accuracy in financial transactions and compliance. Utilizes strong organizational skills and attention to detail to streamline billing processes and resolve discrepancies. Knowledge of team leadership and workflow optimization to enhance productivity and efficiency.
Overview
19
19
years of professional experience
Work History
Billing and Posting Resolution Advocate
Trubridge
05.2022 - Current
- Supervised team of billing specialists, fostering a collaborative and efficient work environment.
- Enhanced team productivity by providing ongoing training, guidance, and support to billing staff members.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Researched and resolved billing discrepancies to enable accurate billing.
- Supervised billing operations, ensuring compliance with healthcare regulations and company policies.
- Trained and mentored staff on billing procedures and software systems to enhance productivity.
- Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations.
- Maintained current accounts through aged revenue reporting.
Business Office Director
Allen Parish Hospital
10.2007 - 05.2022
- Directed billing operations, guaranteeing alignment with healthcare regulations and internal policy requirements.
- Responsible for the reconciliation and resolution of unbilled accounts receivable.
- Conducted thorough reviews of claims to guarantee accuracy and facilitate prompt submission.
- Facilitated accurate report and document preparation to support organizational objectives.
- Directed operational strategies to enhance patient care and streamline office processes.
- Collaborated with department heads to develop strategic plans aligning with hospital goals.
Education
Associate Degree Occupational Studies - Medical Office Assistant
Delta School of Business & Technology
Lake Charles, LA12.2007
Skills
- Computerized scheduling, billing, processing insurance information in regard to major insurance carrier
- Claims processing proficiency
- HIPAA compliance
- Revenue cycle management
- Denial management strategies
- Medicare and medicaid regulations
- Multitasking and organizational skills
- Data entry
Timeline
Billing and Posting Resolution Advocate
Trubridge
05.2022 - Current
Business Office Director
Allen Parish Hospital
10.2007 - 05.2022
Associate Degree Occupational Studies - Medical Office Assistant
Delta School of Business & Technology