Heather Fowler
Springfield,IL
Summary
Compassionate, well-rounded and experienced Massage Therapist, business owner and operator, who adapts quickly to new and changing environments. Natural capacity to lead or contribute to a team. Impeccable work ethic with a focus on blending Traditional Chinese Medicine, Yoga, Shiatsu, and Massage to improve the well-being of her clients. Skilled at helping relieve stress, anxiety, acute and chronic pain, digestive disorders, as well as a variety of other ailments. Strong focus on creating a positive, caring, and holistic environment in order to help others achieve balance and inner peace through physical, mental, emotional and spiritual health.
Overview
18
18
years of professional experience
Work History
Massage Therapist
Owner, Moxie Massage
06.2006 - Current
Moxie Massage 314 East Adams Springfield, IL
www.moxiemassage.com
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Streamlined appointment scheduling process, resulting in increased efficiency for both therapists and clients.
Skills
- Own and operate a three time award winning Massage Therapy studio that employs 3-5 people (since 2006)
- Illinois Licensed Massage Therapist: #227007043
- NPI#1821502386
- 200 Hr RYT Yoga Teacher Training 2020
- Completed Massage Therapy and Health Education Training Saint Charles School of Massage Therapy 2007 (750 hours of training for 36 credit hours)
- Medical Massage Therapist Certification 2022
- Modalities: Swedish, Deep Tissue, Trigger Point Therapy/Acupressure, Integrated Structural Bodywork, Pre/Post-natal Massage, and Shiatsu and Ashiatsu, Tui Na
- Answering phones, Booking appointments, filing client intake forms, checking clients in and out and providing follow up information and care instruction, Insurance verification, workman's comp verification, setting up treatment plans and reoccurring payments and memberships, recognizing when clients needed to be referred out and following up with providers while maintaining HIPPA practices and patient anonymity
- Reviewing client intake and deciding on an outcome based treatment plan, providing appropriate services for client in a professional caring environment, laundry, and cleaning Maintaining CEU certification and Insurance coverage for licensing
- Administrative duties including hiring, payroll, scheduling, marketing, advertising, community outreach providing CEU classes, ordering, inventory and sales
Timeline
Massage Therapist
Owner, Moxie Massage
06.2006 - Current
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